Debian Bug report logs - #1036799
sylpheed: unable to send or read email after upgrading to Debian 12

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Package: sylpheed; Maintainer for sylpheed is Ricardo Mones <[email protected]>; Source for sylpheed is src:sylpheed (PTS, buildd, popcon).

Reported by: José Luis González <[email protected]>

Date: Fri, 26 May 2023 15:54:01 UTC

Severity: important

Tags: confirmed

Found in version sylpheed/3.8.0~beta1-1

Forwarded to https://www.sraoss.jp/pipermail/sylpheed/2023-May/007127.html

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View this report as an mbox folder, status mbox, maintainer mbox


Report forwarded to [email protected], Ricardo Mones <[email protected]>:
Bug#1036799; Package sylpheed. (Fri, 26 May 2023 15:54:03 GMT) (full text, mbox, link).


Acknowledgement sent to José Luis González <[email protected]>:
New Bug report received and forwarded. Copy sent to Ricardo Mones <[email protected]>. (Fri, 26 May 2023 15:54:03 GMT) (full text, mbox, link).


Message #5 received at [email protected] (full text, mbox, reply):

From: José Luis González <[email protected]>
To: [email protected]
Subject: sylpheed: unable to send or read email after upgrading to Debian 12
Date: Fri, 26 May 2023 17:46:44 +0200
[Message part 1 (text/plain, inline)]
Package: sylpheed
Version: 3.8.0~beta1-1
Severity: grave

After upgrading to Debian 12 and booting again the computer I am unable to
use sylpheed to neither send email with both accounts I have set up, nor
read new messages, just with the IMAP one in this case.

Both accounts are from Gmail.

The error message I get trying to send with the POP3 is

  Error

  Hubo un error enviando el mensaje:
  501 5.5.2 Cannot Decode response
r11-20020a5d494b000000b00300aee6c9cesm5425569wrs.20 - gsmtp

while with the IMAP one is

  Hubo un error enviando el mensaje:
501 5.5.2 Cannot Decode response
j13-20020a5d604d000000b00306344eaebfsm5456150wrt.28 - gsmtp

Whereas, trying to open the inbox of the IMAP one, or any other folder,
gets this:

  Error

  No se pudo establecer una conexión con el servidor.

making it impossible to read or query new mail.
[Message part 2 (text/html, inline)]

Information forwarded to [email protected]:
Bug#1036799; Package sylpheed. (Sat, 03 Jun 2023 11:39:02 GMT) (full text, mbox, link).


Acknowledgement sent to Ricardo Mones <[email protected]>:
Extra info received and forwarded to list. (Sat, 03 Jun 2023 11:39:02 GMT) (full text, mbox, link).


Message #10 received at [email protected] (full text, mbox, reply):

From: Ricardo Mones <[email protected]>
To: José Luis González <[email protected]>
Cc: [email protected]
Subject: Re: Bug#1036799: sylpheed: unable to send or read email after upgrading to Debian 12
Date: Sat, 3 Jun 2023 13:35:56 +0200
control: severity -1 important
control: tags -1 confirmed
control: forwarded -1 https://www.sraoss.jp/pipermail/sylpheed/2023-May/007127.html

Hi José Luis,

On Fri, 26 May 2023 17:46:44 +0200
José Luis González <[email protected]> wrote:

> Package: sylpheed
> Version: 3.8.0~beta1-1
> Severity: grave
> 
> After upgrading to Debian 12 and booting again the computer I am
> unable to use sylpheed to neither send email with both accounts I
> have set up, nor read new messages, just with the IMAP one in this
> case.
> 
> Both accounts are from Gmail.
> 
> The error message I get trying to send with the POP3 is
> 
>   Error
> 
>   Hubo un error enviando el mensaje:
>   501 5.5.2 Cannot Decode response
> r11-20020a5d494b000000b00300aee6c9cesm5425569wrs.20 - gsmtp
> 
> while with the IMAP one is
> 
>   Hubo un error enviando el mensaje:
> 501 5.5.2 Cannot Decode response
> j13-20020a5d604d000000b00306344eaebfsm5456150wrt.28 - gsmtp
> 
> Whereas, trying to open the inbox of the IMAP one, or any other
> folder, gets this:
> 
>   Error
> 
>   No se pudo establecer una conexión con el servidor.
> 
> making it impossible to read or query new mail.

Right, but that doesn't deserve a 'grave' severity as only gsmtp users
are affected and no data is lost or security hole is introduced. I've
adjusted this accordingly.

That has been reported on the list that downgrading to 3.7.0 fixes the
problem: https://www.sraoss.jp/pipermail/sylpheed/2023-May/007129.html

Can you check if downgrading fixes it?

best regards,
-- 
 Ricardo Mones
 http://people.debian.org/~mones
 «Tempt not a desperate man. -- William Shakespeare, "Romeo and Juliet"»



Severity set to 'important' from 'grave' Request was from Ricardo Mones <[email protected]> to [email protected]. (Sat, 03 Jun 2023 11:39:02 GMT) (full text, mbox, link).


Added tag(s) confirmed. Request was from Ricardo Mones <[email protected]> to [email protected]. (Sat, 03 Jun 2023 11:39:03 GMT) (full text, mbox, link).


Set Bug forwarded-to-address to 'https://www.sraoss.jp/pipermail/sylpheed/2023-May/007127.html'. Request was from Ricardo Mones <[email protected]> to [email protected]. (Sat, 03 Jun 2023 11:39:03 GMT) (full text, mbox, link).


Information forwarded to [email protected], Ricardo Mones <[email protected]>:
Bug#1036799; Package sylpheed. (Sun, 23 Jul 2023 12:27:03 GMT) (full text, mbox, link).


Acknowledgement sent to José Luis González <[email protected]>:
Extra info received and forwarded to list. Copy sent to Ricardo Mones <[email protected]>. (Sun, 23 Jul 2023 12:27:03 GMT) (full text, mbox, link).


Message #21 received at [email protected] (full text, mbox, reply):

From: José Luis González <[email protected]>
To: [email protected]
Subject: Re: Bug#1036799: sylpheed: unable to send or read email after upgrading to Debian 12
Date: Sun, 23 Jul 2023 14:22:34 +0200
control: severity -1 grave

Hi Ricardo,

> Right, but that doesn't deserve a 'grave' severity as only gsmtp users
> are affected and no data is lost or security hole is introduced. I've
> adjusted this accordingly.

The definition of grave severity is:

  grave
          makes the package in question unusable or mostly so, or causes
          data loss, or introduces a security hole allowing access to the
          accounts of users who use the package.

This bug renders sylpheed unusuable or mostly so for me, so it is
indeed a grave bug. I am restoring severity accordingly.

> That has been reported on the list that downgrading to 3.7.0 fixes the
> problem: https://www.sraoss.jp/pipermail/sylpheed/2023-May/007129.html

> Can you check if downgrading fixes it?

I wish I could check it but so far the only way I have to do so is
installing from source. What I can confirm is the bug appeared when
upgrading from version 3.7.0 to version 3.8.0~beta1-1.

I hope you understand this bug is preventing me from using sylpheed
and so from reading and writing email, unless from gmail's web
interface. I find of great concern that the bug is in Debian's new
stable distribution: bookworm. If you know the bug is in version
3.8.0~beta1-1 I would suggest downgrading stable to 3.7.0 if you can
manage to do so.

Best regards,
José Luis



Severity set to 'grave' from 'important' Request was from José Luis González <[email protected]> to [email protected]. (Sun, 23 Jul 2023 12:27:03 GMT) (full text, mbox, link).


Information forwarded to [email protected]:
Bug#1036799; Package sylpheed. (Sat, 29 Jul 2023 18:45:02 GMT) (full text, mbox, link).


Acknowledgement sent to Ricardo Mones <[email protected]>:
Extra info received and forwarded to list. (Sat, 29 Jul 2023 18:45:02 GMT) (full text, mbox, link).


Message #28 received at [email protected] (full text, mbox, reply):

From: Ricardo Mones <[email protected]>
To: José Luis González <[email protected]>, [email protected]
Subject: Re: Bug#1036799: sylpheed: unable to send or read email after upgrading to Debian 12
Date: Sat, 29 Jul 2023 20:41:35 +0200
control: severity -1 important

Hi José Luis,

On Sun, 23 Jul 2023 14:22:34 +0200
José Luis González <[email protected]> wrote:

> control: severity -1 grave
> 
> Hi Ricardo,
> 
> > Right, but that doesn't deserve a 'grave' severity as only gsmtp
> > users are affected and no data is lost or security hole is
> > introduced. I've adjusted this accordingly.  
> 
> The definition of grave severity is:
> 
>   grave
>           makes the package in question unusable or mostly so, or
> causes data loss, or introduces a security hole allowing access to the
>           accounts of users who use the package.
> 
> This bug renders sylpheed unusuable or mostly so for me, so it is
> indeed a grave bug. I am restoring severity accordingly.

No, it's not. That "for me" you added is the part that is not mentioned
in the definition and that's a quite important difference: that the
package is unusable for _you_ doesn't make it unusable for _everybody_,
and that's what the definition mean when it says the package is
unusable.

Anybody not using Gmail can use Sylpheed without problems, for example,
so even if it makes unusable it for you, please keep severity as it
should be.

> > That has been reported on the list that downgrading to 3.7.0 fixes
> > the problem:
> > https://www.sraoss.jp/pipermail/sylpheed/2023-May/007129.html  
> 
> > Can you check if downgrading fixes it?  
> 
> I wish I could check it but so far the only way I have to do so is
> installing from source. What I can confirm is the bug appeared when
> upgrading from version 3.7.0 to version 3.8.0~beta1-1.

Building Sylpheed 3.7.0 from source in Debian 12 is pretty simple, go to
some empty dir and run:

$ sudo apt install build-essential devscripts
$ sudo apt build-dep sylpheed
$ dget http://deb.debian.org/debian/pool/main/s/sylpheed/sylpheed_3.7.0-8.dsc
$ cd sylpheed-3.7.0/
$ dpkg-buildpackage -us -uc
$ cd ..
$ sudo dpkg -i sylpheed_3.7.0-8_amd64.deb

> I hope you understand this bug is preventing me from using sylpheed
> and so from reading and writing email, unless from gmail's web
> interface. I find of great concern that the bug is in Debian's new
> stable distribution: bookworm. If you know the bug is in version
> 3.8.0~beta1-1 I would suggest downgrading stable to 3.7.0 if you can
> manage to do so.

Yeah, I understand the situation is not funny for you. Fact is upstream
has still not dealt with this bug despite the time passed (months), so
there's no patch I can apply to current version. 

This fact joined with the increased slowness of upstream development
during the past years makes me wonder if it's still worth to maintain
Sylpheed within Debian.

regards,
-- 
 Ricardo Mones
 http://people.debian.org/~mones
 «Bank error in your favor. Collect $200.»



Severity set to 'important' from 'grave' Request was from Ricardo Mones <[email protected]> to [email protected]. (Sat, 29 Jul 2023 18:45:02 GMT) (full text, mbox, link).


Information forwarded to [email protected], Ricardo Mones <[email protected]>:
Bug#1036799; Package sylpheed. (Sun, 07 Apr 2024 16:24:03 GMT) (full text, mbox, link).


Acknowledgement sent to Nicholas Bamber <[email protected]>:
Extra info received and forwarded to list. Copy sent to Ricardo Mones <[email protected]>. (Sun, 07 Apr 2024 16:24:03 GMT) (full text, mbox, link).


Message #35 received at [email protected] (full text, mbox, reply):

From: Nicholas Bamber <[email protected]>
To: [email protected]
Subject: sylpheed: unable to send or read email after upgrading to Debian 12
Date: Sun, 7 Apr 2024 17:20:58 +0100
I am a long term gmail user and I have tried sylpheed in the past, long  
before Debian 12. I could not get it to work.

From my investigations gmail works with relatively few email clients on 
Linux. It does however work with Thunderbird. From what I understand it 
takes a considerable amount of effort (and money) to get an email client 
to work with gmail. As such it is probably unreasonable to demand any 
specific email client to do that work.


I suggest that the bug be renamed to change "email" to "gmail" and 
remove "after upgrading to Debian 12".




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