Debian Bug report logs - #1059171
firefox-esr: Firefox freezes after upgrade from 115.5 to 115.6.0esr-1~deb12u1

version graph

Package: firefox-esr; Maintainer for firefox-esr is Maintainers of Mozilla-related packages <[email protected]>; Source for firefox-esr is src:firefox-esr (PTS, buildd, popcon).

Reported by: pierre <[email protected]>

Date: Wed, 20 Dec 2023 21:51:01 UTC

Severity: important

Found in version firefox-esr/115.6.0esr-1~deb12u1

Reply or subscribe to this bug.

View this report as an mbox folder, status mbox, maintainer mbox


Report forwarded to [email protected], [email protected], [email protected], Maintainers of Mozilla-related packages <[email protected]>:
Bug#1059171; Package firefox-esr. (Wed, 20 Dec 2023 21:51:04 GMT) (full text, mbox, link).


Acknowledgement sent to pierre <[email protected]>:
New Bug report received and forwarded. Copy sent to [email protected], [email protected], Maintainers of Mozilla-related packages <[email protected]>. (Wed, 20 Dec 2023 21:51:04 GMT) (full text, mbox, link).


Message #5 received at [email protected] (full text, mbox, reply):

From: pierre <[email protected]>
To: Debian Bug Tracking System <[email protected]>
Subject: firefox-esr: Firefox freezes after upgrade from 115.5 to 115.6.0esr-1~deb12u1
Date: Wed, 20 Dec 2023 22:47:19 +0100
Package: firefox-esr
Version: 115.6.0esr-1~deb12u1
Severity: important
X-Debbugs-Cc: [email protected], [email protected]

Dear Maintainer,

*** Reporter, please consider answering these questions, where appropriate ***

   * What led up to the situation?

apt update && apd upgrade

   * What exactly did you do (or not do) that was effective (or
     ineffective)?

Launch firefox-esr

   * What was the outcome of this action?

Firefox starts, but stay freezed with 100% core usage. Impossible to change
tabs, nor close tabs, nor close firefox.
Only solution is to kill it.

   * What outcome did you expect instead?

Work as expected.

I tried :

MOZILLA_DISABLE_PLUGINS=1 firefox-esr
and it stills freeze

firefox-esr -safe-mode
and it stills freeze

I am able to start it using a new profile.


-- Package-specific info:

-- Extensions information
Name: Add-ons Search Detection
Location: /usr/lib/firefox-esr/browser/omni.ja
Package: firefox-esr
Status: enabled

Name: Amazon.co.uk
Location: /usr/lib/firefox-esr/browser/omni.ja
Package: firefox-esr
Status: enabled

Name: Bing
Location: /usr/lib/firefox-esr/browser/omni.ja
Package: firefox-esr
Status: enabled

Name: Dark theme
Location: /usr/lib/firefox-esr/browser/omni.ja
Package: firefox-esr
Status: user-disabled

Name: DuckDuckGo
Location: /usr/lib/firefox-esr/browser/omni.ja
Package: firefox-esr
Status: enabled

Name: eBay
Location: /usr/lib/firefox-esr/browser/omni.ja
Package: firefox-esr
Status: enabled

Name: Firefox Alpenglow theme
Location: /usr/lib/firefox-esr/browser/omni.ja
Package: firefox-esr
Status: user-disabled

Name: Firefox Screenshots
Location: /usr/lib/firefox-esr/browser/features/[email protected]
Package: firefox-esr
Status: enabled

Name: Form Autofill
Location: /usr/lib/firefox-esr/browser/features/[email protected]
Package: firefox-esr
Status: enabled

Name: Google
Location: /usr/lib/firefox-esr/browser/omni.ja
Package: firefox-esr
Status: enabled

Name: Language: Français (French) locale
Location: /usr/lib/firefox-esr/browser/extensions/[email protected]
Package: firefox-esr-l10n-fr
Status: enabled

Name: Language: Français (French) locale
Location: ${PROFILE_EXTENSIONS}/[email protected]
Status: enabled

Name: Light theme
Location: /usr/lib/firefox-esr/browser/omni.ja
Package: firefox-esr
Status: user-disabled

Name: Picture-In-Picture
Location: /usr/lib/firefox-esr/browser/features/[email protected]
Package: firefox-esr
Status: enabled

Name: Qwant
Location: /usr/lib/firefox-esr/browser/omni.ja
Package: firefox-esr
Status: enabled

Name: System theme — auto theme
Location: /usr/lib/firefox-esr/omni.ja
Package: firefox-esr
Status: enabled

Name: Web Compatibility Interventions
Location: /usr/lib/firefox-esr/browser/features/[email protected]
Package: firefox-esr
Status: enabled

Name: WebCompat Reporter
Location: /usr/lib/firefox-esr/browser/features/[email protected]
Package: firefox-esr
Status: user-disabled

Name: Wikipedia (en)
Location: /usr/lib/firefox-esr/browser/omni.ja
Package: firefox-esr
Status: enabled


-- Addons package information
ii  firefox-esr         115.6.0esr-1~deb12u1 amd64        Mozilla Firefox web browser - Extended Support Release (ESR)
ii  firefox-esr-l10n-fr 115.6.0esr-1~deb12u1 all          French language package for Firefox ESR

-- System Information:
Debian Release: 12.4
  APT prefers stable-updates
  APT policy: (500, 'stable-updates'), (500, 'stable-security'), (500, 'stable')
Architecture: amd64 (x86_64)

Kernel: Linux 6.1.0-14-amd64 (SMP w/16 CPU threads; PREEMPT)
Kernel taint flags: TAINT_PROPRIETARY_MODULE, TAINT_OOT_MODULE, TAINT_UNSIGNED_MODULE
Locale: LANG=fr_FR.UTF-8, LC_CTYPE=fr_FR.UTF-8 (charmap=UTF-8), LANGUAGE not set
Shell: /bin/sh linked to /usr/bin/dash
Init: systemd (via /run/systemd/system)
LSM: AppArmor: enabled

Versions of packages firefox-esr depends on:
ii  debianutils          5.7-0.5~deb12u1
ii  fontconfig           2.14.1-4
ii  libasound2           1.2.8-1+b1
ii  libatk1.0-0          2.46.0-5
ii  libc6                2.36-9+deb12u3
ii  libcairo-gobject2    1.16.0-7
ii  libcairo2            1.16.0-7
ii  libdbus-1-3          1.14.10-1~deb12u1
ii  libdbus-glib-1-2     0.112-3
ii  libevent-2.1-7       2.1.12-stable-8
ii  libffi8              3.4.4-1
ii  libfontconfig1       2.14.1-4
ii  libfreetype6         2.12.1+dfsg-5
ii  libgcc-s1            12.2.0-14
ii  libgdk-pixbuf-2.0-0  2.42.10+dfsg-1+b1
ii  libglib2.0-0         2.74.6-2
ii  libgtk-3-0           3.24.38-2~deb12u1
ii  libnspr4             2:4.35-1
ii  libnss3              2:3.87.1-1
ii  libpango-1.0-0       1.50.12+ds-1
ii  libstdc++6           12.2.0-14
ii  libvpx7              1.12.0-1+deb12u2
ii  libx11-6             2:1.8.4-2+deb12u2
ii  libx11-xcb1          2:1.8.4-2+deb12u2
ii  libxcb-shm0          1.15-1
ii  libxcb1              1.15-1
ii  libxcomposite1       1:0.4.5-1
ii  libxdamage1          1:1.1.6-1
ii  libxext6             2:1.3.4-1+b1
ii  libxfixes3           1:6.0.0-2
ii  libxrandr2           2:1.5.2-2+b1
ii  libxtst6             2:1.2.3-1.1
ii  procps               2:4.0.2-3
ii  zlib1g               1:1.2.13.dfsg-1

Versions of packages firefox-esr recommends:
ii  libavcodec-extra59 [libavcodec59]  7:5.1.4-0+deb12u1

Versions of packages firefox-esr suggests:
ii  fonts-lmodern          2.005-1
ii  fonts-stix [otf-stix]  1.1.1-4.1
ii  libcanberra0           0.30-10
ii  libgssapi-krb5-2       1.20.1-2+deb12u1
pn  pulseaudio             <none>

-- no debconf information

Information forwarded to [email protected], Maintainers of Mozilla-related packages <[email protected]>:
Bug#1059171; Package firefox-esr. (Wed, 20 Dec 2023 22:03:07 GMT) (full text, mbox, link).


Acknowledgement sent to Pierre Aussaguel <[email protected]>:
Extra info received and forwarded to list. Copy sent to Maintainers of Mozilla-related packages <[email protected]>. (Wed, 20 Dec 2023 22:03:07 GMT) (full text, mbox, link).


Message #10 received at [email protected] (full text, mbox, reply):

From: Pierre Aussaguel <[email protected]>
To: [email protected]
Subject: Re: Bug#1059171: Acknowledgement (firefox-esr: Firefox freezes after upgrade from 115.5 to 115.6.0esr-1~deb12u1)
Date: Wed, 20 Dec 2023 23:00:29 +0100
I submitted a bug on bugzilla.mozilla.org

https://bugzilla.mozilla.org/show_bug.cgi?id=1871155




Information forwarded to [email protected], Maintainers of Mozilla-related packages <[email protected]>:
Bug#1059171; Package firefox-esr. (Wed, 20 Dec 2023 22:15:02 GMT) (full text, mbox, link).


Acknowledgement sent to Mike Hommey <[email protected]>:
Extra info received and forwarded to list. Copy sent to Maintainers of Mozilla-related packages <[email protected]>. (Wed, 20 Dec 2023 22:15:02 GMT) (full text, mbox, link).


Message #15 received at [email protected] (full text, mbox, reply):

From: Mike Hommey <[email protected]>
To: pierre <[email protected]>, [email protected]
Subject: Re: Bug#1059171: firefox-esr: Firefox freezes after upgrade from 115.5 to 115.6.0esr-1~deb12u1
Date: Thu, 21 Dec 2023 07:10:15 +0900
On Wed, Dec 20, 2023 at 10:47:19PM +0100, pierre wrote:
> Package: firefox-esr
> Version: 115.6.0esr-1~deb12u1
> Severity: important
> X-Debbugs-Cc: [email protected], [email protected]
> 
> Dear Maintainer,
> 
> *** Reporter, please consider answering these questions, where appropriate ***
> 
>    * What led up to the situation?
> 
> apt update && apd upgrade
> 
>    * What exactly did you do (or not do) that was effective (or
>      ineffective)?
> 
> Launch firefox-esr
> 
>    * What was the outcome of this action?
> 
> Firefox starts, but stay freezed with 100% core usage. Impossible to change
> tabs, nor close tabs, nor close firefox.

Which process specifically is using the CPU?

> Only solution is to kill it.
> 
>    * What outcome did you expect instead?
> 
> Work as expected.
> 
> I tried :
> 
> MOZILLA_DISABLE_PLUGINS=1 firefox-esr
> and it stills freeze
> 
> firefox-esr -safe-mode
> and it stills freeze

Does it happen if you use 115.6.0esr from upstream[1]?

1. https://archive.mozilla.org/pub/firefox/releases/115.6.0esr/linux-x86_64/en-US/firefox-115.6.0esr.tar.bz2



Information forwarded to [email protected], Maintainers of Mozilla-related packages <[email protected]>:
Bug#1059171; Package firefox-esr. (Fri, 22 Dec 2023 17:48:02 GMT) (full text, mbox, link).


Acknowledgement sent to Pierre Aussaguel <[email protected]>:
Extra info received and forwarded to list. Copy sent to Maintainers of Mozilla-related packages <[email protected]>. (Fri, 22 Dec 2023 17:48:02 GMT) (full text, mbox, link).


Message #20 received at [email protected] (full text, mbox, reply):

From: Pierre Aussaguel <[email protected]>
To: [email protected]
Subject: Re: Bug#1059171: firefox-esr: Firefox freezes after upgrade from 115.5 to 115.6.0esr-1~deb12u1
Date: Fri, 22 Dec 2023 18:44:36 +0100
[Message part 1 (text/plain, inline)]
Le 20/12/2023 à 23:10, Mike Hommey a écrit :
> Which process specifically is using the CPU?
>
The process is firefox-esr


> Does it happen if you use 115.6.0esr from upstream[1]?
>
> 1.https://archive.mozilla.org/pub/firefox/releases/115.6.0esr/linux-x86_64/en-US/firefox-115.6.0esr.tar.bz2

Yes.

I also tried to downgrade to the previous version, but the problem is 
still there.
It seems that the profile has been somehow damaged during the update 
process.

I managed to use a backup to get the important files I needed and use 
them into a newly created profile.

[Message part 2 (text/html, inline)]

Send a report that this bug log contains spam.


Debian bug tracking system administrator <[email protected]>. Last modified: Wed May 14 02:59:52 2025; Machine Name: buxtehude

Debian Bug tracking system

Debbugs is free software and licensed under the terms of the GNU General Public License version 2. The current version can be obtained from https://bugs.debian.org/debbugs-source/.

Copyright © 1999 Darren O. Benham, 1997,2003 nCipher Corporation Ltd, 1994-97 Ian Jackson, 2005-2017 Don Armstrong, and many other contributors.