Debian Bug report logs - #886339
gnome-shell fails to sleep and resume

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Package: gnome-shell; Maintainer for gnome-shell is Debian GNOME Maintainers <[email protected]>; Source for gnome-shell is src:gnome-shell (PTS, buildd, popcon).

Reported by: Daniel Pocock <[email protected]>

Date: Thu, 4 Jan 2018 18:09:04 UTC

Severity: important

Found in version gnome-shell/3.22.3-3

Done: Jeremy Bícha <[email protected]>

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Report forwarded to [email protected], Debian GNOME Maintainers <[email protected]>:
Bug#886339; Package gnome-shell. (Thu, 04 Jan 2018 18:09:06 GMT) (full text, mbox, link).


Acknowledgement sent to Daniel Pocock <[email protected]>:
New Bug report received and forwarded. Copy sent to Debian GNOME Maintainers <[email protected]>. (Thu, 04 Jan 2018 18:09:06 GMT) (full text, mbox, link).


Message #5 received at [email protected] (full text, mbox, reply):

From: Daniel Pocock <[email protected]>
To: [email protected]
Subject: gnome-shell fails to sleep and resume
Date: Thu, 4 Jan 2018 19:07:18 +0100
Package: gnome-shell
Version: 3.22.3-3
Severity: important

Sometimes when the laptop lid is closed it doesn't really go to sleep.
Sometimes after opening it the desktop doesn't come back, just a black
screen or flickering screen.

In one instance, after opening it again, it was observed that the X
screen (tty2) was black and flickering every few seconds.  Pressing
CTRL-ALT-F1 showed the X screen (tty1) for a new user login but pressing
CTRL-ALT-F2 again went back to the flickering screen.

I was able to log in on tty3 and run journalctl, it found this:

Error setting property 'PowerSaveMode' on interface
org.gnome.Mutter.DisplayConfig: Timeout was reached (g-io-error-quark, 24)

I searched for that in a search engine and found this:

https://bugzilla.redhat.com/show_bug.cgi?id=1401382

Checking the memory usage of the gnome-shell process I found it was at
400MB.  I tried to kill it and it wouldn't stop.  Then I used kill -9
and it stopped and a few moments later a new gnome-shell process was
started and I was able to use the system again, all the desktop windows
were still present as they were before.

I've saved a copy of the full journalctl output from the day when this
happened.  At the time when I closed the log includes a few errors:


org.gnome.Shell.desktop[1797]: Window manager warning: Failed to set
power save mode for output eDP-1: Permission denied


17:14:06 gnome-shell[1797]: JS ERROR: TypeError: item is undefined


17:14:06
NMConnectionDevice<._activeConnectionChanged@resource:///org/gnome/shell/ui/status/network.js:388

wrapper@resource:///org/gnome/gjs/modules/lang.js:178


17:14:09 systemd-sleep[16824]: Suspending system...

and about 20 seconds later more messages about, like this:

17:14:29 kernel: PM: Preparing system for sleep (mem)


but I think those started appearing after I opened the lid again because
it wasn't really sleeping.

Regards,

Daniel



Information forwarded to [email protected], Debian GNOME Maintainers <[email protected]>:
Bug#886339; Package gnome-shell. (Tue, 20 Feb 2018 15:33:03 GMT) (full text, mbox, link).


Acknowledgement sent to [email protected]:
Extra info received and forwarded to list. Copy sent to Debian GNOME Maintainers <[email protected]>. (Tue, 20 Feb 2018 15:33:03 GMT) (full text, mbox, link).


Reply sent to Jeremy Bícha <[email protected]>:
You have taken responsibility. (Mon, 21 Apr 2025 18:30:10 GMT) (full text, mbox, link).


Notification sent to Daniel Pocock <[email protected]>:
Bug acknowledged by developer. (Mon, 21 Apr 2025 18:30:10 GMT) (full text, mbox, link).


Message #15 received at [email protected] (full text, mbox, reply):

From: Jeremy Bícha <[email protected]>
To: [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected]
Subject: closing old GNOME Shell bugs
Date: Mon, 21 Apr 2025 14:27:42 -0400
There have been many changes to Debian since this bug was originally
reported. If you are still experiencing this issue with Debian 12 (or
with Testing or Unstable), please report a new bug.

Thank you,
Jeremy Bícha



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