Wasn't Bull SAS, French IT now in Atos(Eviden) the initial patent owner for the chip we all carry on our cards and phones?
IIRC USA didn't want to use it unless a US company owned it, so visa or master bought the patent from Bull and they extended it around the word.
SilverBullet author here — I have zero expectation of a business model. I've been working on this for three years in my spare time. It's purely a labor of love.
That happened in my company.
The CIO left bragging about implementing itil on servicenow.
What they did was replacing RT for servicenow, and only for some ticketing queues. Nothing else, no change management, no cmdb, only an incident and non standard requests queues.
128k/ year, while RT still runs in a VM for all the other ticketing queues.