“It has been a pleasure working with Rudy for the last 4+ years at Forrester. Rudy's dedication to delivering great client experiences set the bar high for his consulting colleagues in our San Francisco office. Rudy brings a level of focus, creativity, flexibility, and calm to projects. In the years we worked together on client projects, Rudy always found a way to delight clients, even when faced with several unexpected challenges. He is a highly skilled market researcher and data scientist with an ability to connect seemingly nuanced insights to the bigger picture. Rudy found new ways to partner with groups at Forrester outside of Consulting to come up with better ways to deliver insights to clients. He's made a measurable impact at Forrester and will continue to do so in the future.”
Rudy Hernandez
San Francisco, California, United States
490 followers
487 connections
490 followers
487 connections
About
At Google, my role as a Research Lead in the Customer Experience Lab involved…
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Due to competing demands like customer expectations and surging case volumes, service reps only spend 39% of their time working with customers. The…
Due to competing demands like customer expectations and surging case volumes, service reps only spend 39% of their time working with customers. The…
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