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Business Analysis and Software

Development
Business Overview
Technology Solution
My Involvement
High Lead Time
Low Lead conversion Rate
Customer Retention
Client Industry : Waste Management ,
identified as C&IP Project

Client is the largest environmental in
North America and is committed to
developing new waste solutions
Business Problem
Salesforce.com
(Lead Capture/Sales)

Oracle Siebel Call Center
(Order Setup / Customer
Service)

Mid America System (MAS)
(Legacy Billing System)
Deloitte Implemented Order-to-Cash
Oracle Siebel Application
Job Title : Business Technology Analyst
Deloitte Consulting
Area of Work Duties/Contribution
Phase 1A
Application
Development
Worked with the client business team and
configured several functionalities of Oracle
Siebel Application
Owned the Phase 1A Support during 1B
development
Phase 1A
Enhancement
Release
Owned the development of the
functionalities
Development/
Production
Infrastructure
Management
Owned the maintenance of 16 Oracle Siebel
Application servers and database during
offshore work hours
Production
Application
Support
Worked with application End Users in
resolving post production application issues.
Incident Management Tool : BMC Remedy
Application
Business Report
Design and
Development
Designed and developed an automated
reporting framework using excel macros
and MS office automation
Order-to-Cash Application Development
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Category : Business Analysis and Software Development
Business Overview Technology Solution
My Involvement
Non Scalability of Existing
application

Client Industry : E-Commerce

Client acquired an e-commerce firm
which required a major re-engineering of
existing application to a scalable solution
Business Problem
Hybris Websites
(Order/Lead Capture)
Oracle SOA Suite
(Application
Integration)
Oracle EBS
(Order Fulfillment)
Deloitte Designed a Service
Oriented Architecture and
Integrated Siebel and EBS using
SOA Suite
Job Title : Business Technology Analyst
Deloitte Consulting
Area of Work Duties/Contribution
Application
Design
Owned the analysis and prototyping of
prospective solution at Siebel side
coordinating with the middleware team
Business Data
Mapping
Worked with the onsite business team in
translating and mapping business data to
technical fields.
Data Conversion Developed an Account Loader using Excel
Macro and COM objects for Siebel
Application
Integration
Developed six Siebel interfaces which
included Order Creation, Account Creation
and Payment Processing
E-Commerce Application Integration
Payment
Application
Oracle Siebel
(Order Setup)
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Category : Business Analysis and Software Development
Business Overview
Technology Solution
My Involvement
High manual overhead in learning
management process
Inefficient planning and analysis
process

Deloitte internal project sponsored by
Learning & Development (L&D) team of
technology consulting service area.

Business Problem
Microsoft Access
Database
Microsoft Excel
(Reporting)
The idea of LMS was proposed by
me. Deloitte internal team lead by me
developed the application which is
being used by 500 practitioners
Job Title : Business Technology Analyst
Deloitte Consulting
Area of Work Duties/Contribution
Solution
Proposal
Presented the idea in front of Deloitte
Leadership emphasizing on the ROI
Project
Management
Designed a Work Breakdown Structure
(WBS), Staffed and estimated the effort
required for the project
Application
Development
Developed the application working with the
L&D team understanding the process
Reporting
Development
Utilized Macro skills in automating the
process generating reports using Microsoft
excel and mailing to end users using
Microsoft Outlook
Learning Management System
Microsoft VB Front
End
Microsoft Outlook
(Report and Status
Publish to End Users)
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Category : Business Analysis and Software Development
Problem Overview
Technology Solution
My Involvement
This tool connects to the application
metadata repository, generates the
technical design in a formatted word
document using Oracle BI Publisher
Some of the support projects handled
by Deloitte required in-depth
knowledge of the technology
architecture. Since many of the
applications where acquired, they
lacked proper documentation of the
technical design.

Solution Overview
Siebel Integration
Objects (to
communicate with
Oracle BI)
Oracle BI
(Reporting)
This was an approved internal project
in Deloitte which is now published on
Deloittenet and is accessible to 180k
Deloitte Practitioners
Job Title : Business Technology Analyst
Deloitte Consulting
Area of Work Duties/Contribution
Tool
Development
Developed the tool using skills in Oracle
application integration
Tool Approval/
Publishing
Demonstrated the tool in front of Senior
management, highlighting its value addition
to the firm.
Convinced the stakeholders for getting the
tool approved
Post
Deployment
Support
Supported several projects in US,UK and
Australia to utilize this tool in generating
their application TDDs.
Oracle Siebel Technical Design Document (TDD) Generator
Oracle Siebel
Repository
(Metadata)

Technical Design
Document(TDD) in
Word/PDF/RTF format

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Category : Business Analysis and Software Development
Problem Overview
Technology Solution
My Involvement
Job search is becoming a troublesome
activity among graduate students. Even
though LinkedIn is a powerful
application for Job Search, there is no
quantitative profile evaluation method
based on quality of education and work
experience.
Rating Engine
Matching Engine
The idea of Profile Evaluator was
proposed by me. A four member
team developed the application using
Oracle Application Express
Graduate Student, Management Information Systems
Texas A&M University
Area of Work Duties/Contribution
Solution
Proposal
Presented the idea with the initial proof of
concept
Feasibility
Analysis
Organized brainstorming sessions with
other classmates
Analyzed various frameworks which could
be used for development.
Project
Management
Designed a Work Breakdown Structure
(WBS), Staffed and estimated the effort
required for the project
Application
Development
Developed the application working with 4
member team
Profile Evaluation Application
Job Seeker UI
Employer UI
Solution Overview
The solution focused on quantifying the
profile of a candidate considering the
quality of work experience and
education, which then compares with
the job postings to retrieve top
attainable job opportunities.
1. Skill/Experience Feed
2. Rating Matrix
3. Requirement Matrix
4. Top Candidates
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Category : Business Analysis and Software Development
Business Overview
Function Design
Approach
My Involvement
Client is a leading firm in property
management industry which provides
high quality off campus housing to
university students in prime locations
adjacent to major universities in Texas.
Activity/Sequence
Diagrams
Application State
Modeling
A Configurable model was design
which could be help in architecture
level reuse for existing and new
players in real estate industry
Graduate Student, Management Information Systems
Texas A&M University
Area of Work Duties/Contribution
Requirement
Gathering
Understood the business process by
interviewing and facilitated sessions with
apartment managers in college station
Solution Design Designed the Class and Sequence Diagram
of the application
Tool Used : Microsoft Visio
Project
Management
Designed a Work Breakdown Structure
(WBS), Staffed and estimated the effort
required for the project
Property Management System
Software Use Case
Modelling
Class Design
Solution Overview
The team analyzed and re- designed
the existing system focusing on the
sales, customer service and marketing
aspects of the system. The team
proposed various enhancements which
significantly increased the advantage
over their competitors by providing
ease of use for customers to find an
apartment and a one stop shop for all
of their needs. The benefits of the
enhancements were analyzed against
the cost incurred. The analysis showed
that the solution was profitable for the
client
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Category : Business Analysis and Software Development