INBDE Guide
INBDE Guide
©2015 Joint Commission on National Dental Examinations 211 East Chicago Avenue
©2023 Joint Commission on National Dental Examinations Chicago, Illinois 60611-2637
All rights reserved. 800.232.1694 | ADA.org/JCNDE
IMPORTANT NOTE: COVID-19 continues to have an impact on examination programs implemented by the JCNDE.
Candidates should regularly monitor the COVID-19 update document, posted on the Examination Program website,
to understand the potential impact of COVID-19 on Examination Program administrations. Candidates must comply
with all required test center procedures, including those pertaining to COVID-19.
You are required to read this document before you apply to take the examination.
At the time of application, you will be required to confirm that you have read this document, understood its contents,
and agree to the policies and procedures contained herein.
Changes in the Integrated National Board Dental Examination (INBDE®) may occur after publication of this Guide.
Updated PDFs will be posted on the National Board Guides page at www.https://jcnde.ada.org/inbde. You will be
subject to the policies and procedures currently in effect at the time of your test administration.
INBDE® Guide
© 2023 Joint Commission on National Dental Examinations
All Rights Reserved.
TABLE OF CONTENTS
OVERVIEW 3
About this Guide and Examination Program
Purpose of the National Board Examinations
Examination Fairness
Ethical Conduct
EXAMINATION CONTENT AND PREPARATION MATERIALS 4
Examination Content and Specifications
Sample Item Formats
Patient Box
Dental Charts
Acronyms and Abbreviations
Examination Preparation and Resources
Confidentiality of Examination Materials
RESULTS INFORMATION 13
Scoring of Examination
Results Reports
Results Audits
ELIGIBILITY REQUIREMENTS 14
EXAMINATION INFORMATION 16
Examination Fees
Extension Request Guide Notice
Rescheduling Fees
Examination Schedule
Application Procedures
Administration Vendor Test Center Procedures
Reschedule or Cancel a Testing Appointment
No-Show Policy
Emergencies on the Day of a Testing Appointment
Testing Problems on the Day of the Testing Appointment
Testing Accommodations
Unacceptable Forms of Documentation
EXAMINATION REGULATIONS AND RULES OF CONDUCT 23
Rules of Conduct
Privacy and Security
Examination Misconduct
Irregularities and Appeals
Arbitration Requirement
Agreement to Arbitrate
INBDE® Guide
© 2023 Joint Commission on National Dental Examinations
All Rights Reserved.
OVERVIEW
ABOUT THIS GUIDE AND EXAMINATION PROGRAM
This document is the official candidate guide for the Integrated National Board Dental Examination (“INBDE®”
or the “Examination”). It provides information about application and examination procedures, program policies,
examination content, test security, ramifications of rule violations, and scoring. The governing body for the
INBDE is the Joint Commission on National Dental Examinations (“JCNDE” or “Governing Body”). The INBDE
is implemented by the Department of Testing Services (“DTS”). The JCNDE is an agency of the American Dental
Association (“ADA”), while DTS is a shared service of the ADA. Examinations are administered by Prometric
(“Prometric” or “Administration Vendor”) in the United States and Canada. Collectively, the Governing Body,
DTS, and the set of activities, policies, and procedures occurring in support of this examination are referred to as
the “INBDE Program” or simply the “Examination Program.”
The Joint Commission on National Dental Examinations (JCNDE) would like to thank you for your interest in this
examination. As the agency responsible for overseeing the development and administration of this examination,
the JCNDE appreciates the time and energy you are devoting in preparation. The JCNDE takes its responsibilities
extremely seriously, and works diligently to help ensure its examinations provide valid, reliable and fair evaluations
of candidate knowledge, skills, and abilities.
Acceptance of the NBEs is at the discretion of individual licensing jurisdictions. Currently, all United States
licensing jurisdictions recognize the INBDE and NBDHE; these jurisdictions include all 50 states, the District
of Columbia, Puerto Rico, Guam, and the US Virgin Islands. Please see www.ada.org/dlosce for information
concerning the specific licensing jurisdictions that currently accept DLOSCE results as either full or partial
fulfillment of board clinical licensure examination requirements.
Additional information regarding licensure and licensure requirements can be found in the Licensure Overview
page of the American Dental Association’s website (https://www.ada.org/resources/licensure).
EXAMINATION FAIRNESS
Fairness, diversity, and inclusion are values that are of critical importance to society and to health professions.
The Governing Body and DTS have devoted and continue to devote substantial time and energy to these
considerations, to comprehensively consider the relevant issues and implement examination programs that are
fair, valid, and reliable, providing candidates with the opportunity to demonstrate their knowledge, skills, and
abilities in support of accurate and valid skill measurement. Fairness efforts are rooted in professional standards
as promulgated in the Standards for Educational and Psychological Testing1. This document — published by
the American Educational Research Association, American Psychological Association, and National Council on
Measurement in Education—provides professional guidance on all aspects of testing, and specifically notes that
fairness is fundamental to validity. Fairness considerations are embedded throughout this Examination Program,
affecting every aspect of how this examination is constructed, administered, scored, and reported, appropriately
recognizing the critical importance of fairness to society and reflecting the core values of those who work closely
and care deeply about this program.
1
American Educational Research Association, American Psychological Association, National Council on Measurement in Education. (2014) Standards
for Educational and Psychological Testing. Washington, DC: Author.
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OVERVIEW
ETHICAL CONDUCT
Health care professionals play an important role in society by providing services that contribute to the overall
health and well-being of individuals and their communities. In light of this responsibility, such professionals must
behave ethically at all times. This obligation begins at the time of application to school and continues through the
educational process, the licensure process, and the entirety of professional practice.
Members of the dental profession voluntarily abide by the ADA Principles of Ethics and Code of Professional
Conduct in the interest of protecting patients and maintaining the trust of society. The ADA Principles of Ethics
and Code of Professional Conduct is found at this link:
https://www.ada.org/en/about-the-ada/principles-of-ethics-code-of-professional-conduct
The purpose of this Examination Program is to provide licensure boards with information as to whether a candidate
possesses the necessary skills to safely practice at an entry-level. Accordingly, all candidates are expected to
pass the examination on their own merit without assistance and are expected to maintain confidentiality with
respect to examination content.
Applicants are expected to abide by these ethical standards and to read, understand, and comply with the
examination regulations and rules of conduct for this examination. The obligation to abide by these ethical
standards includes a commitment to honesty, truthfulness, full disclosure, accuracy, fairness, and integrity in
all matters pertaining to examinations completed now and in the future (examination applications, examination
procedures, applications for licensure, etc.).
Misconduct resulting in an irregularity in the examination process is a very serious matter. Violation of the rules
of conduct or examination regulations may result in civil liability, voiding of examination results, retest penalties,
or other appropriate penalties.
Under certain circumstances, misconduct and irregularities in the examination process may be reported to
relevant licensing authorities. A candidate who acts unethically risks potential delay, denial, suspension or
loss of licensure.
The Examination Program Governing Body, licensure boards, and the profession expect strong ethical behavior
from all candidates. The Governing Body annually publishes policies and procedures applicable to misconduct
and irregularities in the application and examination process. This information is available in later sections of this
document. The Governing Body expects all candidates to carefully read and understand this information and
their obligations as candidates for this examination.
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EXAMINATION CONTENT AND PREPARATION MATERIALS
EXAMINATION CONTENT AND SPECIFICATIONS (continued)
Clinical Content Areas
INBDE® Clinical Content areas represent the fundamental tasks that are performed by entry-level general
practitioners. These areas are grouped into three component sections: Diagnosis and Treatment Planning, Oral
Health Management, and Practice and Profession.
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EXAMINATION CONTENT AND PREPARATION MATERIALS
EXAMINATION CONTENT AND SPECIFICATIONS (continued)
Oral Health Management
Oral Health Management includes all aspects of patient care delivery, including provision and modification
of treatment, handling of complications, intervention outcomes assessment, and all developments that arise
in the course of managing a patient’s oral health care. Within the Joint Commission’s Domain of Dentistry,
Oral Health Management is represented by the tasks indicated below.
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EXAMINATION CONTENT AND PREPARATION MATERIALS
EXAMINATION CONTENT AND SPECIFICATIONS (continued)
Practice and Profession
Practice and Profession includes the understanding, implementation and monitoring of effective systems,
procedures and policies that support professional practice integrity, quality control and self or organizational
performance assessment, as well as systems, procedures and policies that enable skillful integration of new
knowledge, products and technology, and that minimize risk and enhance the quality of care provided or
improve community oral health. Within the Joint Commission’s Domain of Dentistry, Practice and Profession
is represented by the tasks indicated below.
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EXAMINATION CONTENT AND PREPARATION MATERIALS
EXAMINATION CONTENT AND SPECIFICATIONS (continued)
A detailed description and explanation of the Foundation Knowledge areas is provided on the JCNDE’s
website, in a document entitled “Foundation of Knowledge for the General Dentist” that can be accessed via
https://jcnde.ada.org/inbde/inbde-prepare. This document presents the following concerning each Foundation
Knowledge area:
• Statement describing the general content associated with the area
• Examples of dental disciplines relevant to the area
• Examples of clinical dental science areas relevant to the area
• Major topics and subtopics within each area, including relevant disciplines and detailed
• examples
Candidates are urged to read this document to learn more about the Foundation Knowledge areas assessed
by the INBDE.
Test Specifications*
Test specifications provide information concerning how examination questions (items) are allocated across
areas of a content ___domain. The INBDE test specifications are given in the table below. These specifications
show the percentage of examination items allocated to each clinical component section and each Foundation
Knowledge Area. Additional, the table also shows how items are allocated within each section and area.
*All values have been rounded to facilitate interpretation. Due to this rounding, marginal totals may not
precisely equal the sum of the respective cells.
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EXAMINATION CONTENT AND PREPARATION MATERIALS
EXAMINATION CONTENT AND SPECIFICATIONS (continued)
Completion items require the candidate to complete a sentence to correctly represent a concept or idea.
The sensation of touch, pain, pressure, or temperature is determined by the:
A. degree of myelinization of a nerve fiber.
B. frequency of the stimulation to a nerve fiber.
C. method of stimulation of a nerve fiber.
D. strength of the stimulation to a nerve fiber.
The best indicator for surgical intervention of a carious lesion is:
A. cavitation.
B. decalcification.
C. discoloration.
D. a white spot lesion.
Some items pose a question that communicates a problem or set of circumstances to which the
candidate must respond.
Which muscle(s) does the phrenic nerve innervate?
A. Abdominal
B. Diaphragm
C. Internal intercostal
D. Sternocleidomastoid
Which has the potential for undergoing spontaneous malignant transformation?
A. Albright’s syndrome
B. Osteogenesis imperfecta
C. Osteomalacia
D. Paget’s disease of bone
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EXAMINATION CONTENT AND PREPARATION MATERIALS
EXAMINATION CONTENT AND SPECIFICATIONS (continued)
Negatively-worded questions include a word such as EXCEPT or NOT in the stem. These key words
are capitalized to alert the reader to the negative wording of the question.
Each of the following medications is used to treat cardiac arrhythmias EXCEPT one. Which is the
EXCEPTION?
A. Lidocaine
B. Phenytoin (Dilantin®)
C. Propranolol (Inderal®)
D. Quinidine
Each of the following is affected by saliva EXCEPT one. Which is the EXCEPTION?
A. Carbohydrate breakdown
B. Dental caries
C. Oral microflora
D. Protein digestion
An acute allergic reaction is LEAST likely to occur in the:
A. bronchi
B. larynx
C. liver
D. skin
PATIENT BOX
Some questions in this examination involve a Patient Box. The Patient Box presents information available to
the dentist and dental hygienist at the time of the visit. If no information is presented in a given area of the
Patient Box, assume the information is either unknown or is not available. For example, if no allergies are
listed, assume the patient has no known allergies at the time of visit. Always consider information presented
in the Patient Box when answering questions and pay close attention to all provided patient information.
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EXAMINATION CONTENT AND PREPARATION MATERIALS
DENTAL CHARTS
Some cases in this test involve dental charts. Below are samples of the types of dental charts used within the
test.
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EXAMINATION CONTENT AND PREPARATION MATERIALS
EXAMINATION CONTENT AND SPECIFICATIONS (continued)
ACRONYMS AND ABBREVIATIONS
Commonly used acronyms and abbreviations may appear on the examination. Please refer to the Acronyms and Abbreviations
document posted at https://jcnde.ada.org/inbde/inbde-prepare to review a list of acronyms and abbreviations that might appear.
Practice Questions
Candidates interested in preparing for the INBDE may visit https://jcnde.ada.org/inbde/inbde-prepare and download the
document titled “INBDE practice questions (PDF)” that are available for use by stakeholders and communities of interest.
These questions were developed by INBDE test constructors to help introduce the INBDE approach to candidates and
schools. The JCNDE believes practice questions are best used to simply familiarize candidates with item formats. The
JCNDE does not guarantee that the information in INBDE practice questions is accurate, current, or relevant. Practice
questions may no longer be consistent with the current examination specifications, content emphasis, item formatting
guidelines, and examination structure. Due to the dynamic nature of dental practice and the biomedical sciences, these
materials may be outdated. Candidates are cautioned not to limit preparation for the examination to the review of practice
questions.
All practice questions are the property of the JCNDE, for use by educators and students within educational environments
and for individual study. These questions are copyrighted and may not be reproduced in any format, whether paper or
electronic, without the expressed written permission of the JCNDE. For additional information regarding this examination,
please visit the following web page: https://jcnde.ada.org/en/inbde
All examination questions are reviewed annually by a team of subject matter experts before they are used for examination
purposes. This process helps to ensure that the questions reflect the most recent research and guidelines. For information
about how and when newly emerging guidelines are incorporated into the examination, candidates should review the
online document entitled Recent and Forthcoming Updates to Examinations posted at https://jcnde.ada.org/.
Tutorial
At the beginning of the test administration session, candidates will be given an opportunity to take a brief tutorial before
attempting official test questions. The tutorial is designed to familiarize candidates with how to use the test administration
computer to navigate the examination.
Test Drive
Prometric offers a Test Drive to allow candidates to become familiar with the testing experience. In 30 minutes, candidates
can preview what they will encounter during their official test administration session, including:
• the scheduling and registration process
• the complete check-in process.
• introduction to test center staff and surroundings.
• a live 15-minute sample test (i.e., a generic test, not the INBDE) to experience the testing process.
The Department of Testing Services investigates all reports of candidates’ alleged production, misuse, or sharing
of confidential examination materials, and will pursue formal action against anyone who violates examination
regulations or federal copyright law. Violations could result in the voiding of examination results, legal action, or
other appropriate penalties.
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RESULTS INFORMATION
SCORING OF EXAMINATION
The examinations of the JCNDE are all criterion-referenced, with the minimum passing score for each examination
determined by subject matter experts through rigorous standard-setting activities. On a periodic basis, passing
standards for each examination are separately reviewed and updated by subject matter experts and the JCNDE
itself, in order to reflect any changes in the level of knowledge, skills, and abilities required to safely practice.
National Board Examination results are reported as either “pass” or “fail,” based on a candidate’s performance
with reference to the corresponding standard established for the Examination Program. Results are reported
only as “pass” for candidates who achieve passing scores. For remediation purposes, the JCNDE provides
performance information to candidates who have failed the examination. For the INBDE®, this information is
provided at an overall level, for the three (3) clinical content areas, and for the ten (10) foundation knowledge
areas. The determination as to whether a candidate has either passed or failed the examination is based solely
on the overall scale score (i.e., not on subarea scales). This overall scale score is provided to unsuccessful
candidates in their results report. In providing INBDE results, all previous attempts on the National Board Dental
Examinations (i.e., NBDE Part I, NBDE Part II, and the INBDE) are reported. With respect to candidates who
tested prior to 2012, numerical scores for prior attempts are still reported.
While examination results are reported as “pass” or “fail,” the underlying mechanism for determining the
“pass/fail” result involves computation of a quantitative scale score that is subsequently evaluated against a
minimum passing scale score (i.e., the standard). Using scale scores, it is possible to meaningfully compare
the performance of one applicant with the performance of all applicants. Scale scores range from 49 to 99, with
a score of 75 representing the minimum passing score. Scale scores are not raw scores (i.e., the number of
questions answered correctly). A scale score of 74 does NOT mean that a candidate would have passed the
examination if they had answered one more question correctly. When standards are updated a corresponding
modification is made to the scoring scale, so that a scale score of 75 continues to reflect the minimum passing
score.
Many different forms of the examination are available for administration, so that from a test security perspective
candidates do not all see the same set of questions when they take the examination. Each examination form
in turn includes questions that enable the Examination Program to place different forms of the exam on a
common measurement scale, thereby adjusting the forms for any minor differences in difficulty. Because of this
adjustment, applicant results and scores have the same meaning, regardless of the particular examination form
that was administered.
INBDE scores are calculated based on responses provided by candidates in conjunction with the known
characteristics of administered questions. These characteristics include question difficulty, the quality of the
question, and the question’s susceptibility to guessing. Candidates are not penalized for guessing. However,
in estimating a candidate’s skill level, examination scoring routines do psychometrically take into account the
aforementioned three characteristics to provide a more precise estimate of candidate skills. The program
employs sophisticated psychometric analyses to accurately and fairly evaluate candidate skills.
Some questions on the examination are experimental and are not scored. The data collected on unscored
questions is used to determine whether the question is appropriate for use in future test construction. Unscored
questions look the same to candidates as scored questions.
RESULTS AUDITS
As a routine part of quality assurance procedures, candidate examination responses and results are audited for
accuracy before results are distributed. Candidates can also request to have their examination results audited or
rechecked for accuracy an additional time, beyond that indicated above. To request an additional results audit,
login to your account and follow the audit request instructions. There is an additional charge for this additional
audit (see the Examination Fees section of this Guide). Additional results audits require approximately four to six
weeks to complete, and must be requested within 30 days of the reporting date indicated on the official report
of results.
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RESULTS INFORMATION
RESULTS REPORTS
Examination results are typically available approximately three to four weeks after the examination date
Results can be viewed online by logging into DENTPINusing your DENTPIN and password to login to your My
Account page.
By signing their application, candidates educated by accredited programs (either currently enrolled or who
have graduated within the last five years) give express permission for their results to be shared with the
program dean and the dean’s designee(s). Results are provided to others if permission is granted in the form of
a results report request from the candidate, or if such delivery is consistent with or required by JCNDE policy.
If misconduct has occurred concerning a past administration, at the discretion of the JCNDE results reports
may contain information concerning the incident (see Examination Regulations and Rules of Conduct).
After receiving their results report, candidates may request that additional reports be sent to other entities.
Candidates must confirm the accuracy of these requests.
Results report requests can be made by signing into your DENTPIN account (www.ada.org/dentpin) and
going to the ‘Requests’ tab. DTS will provide a history of results to dental and dental hygiene boards and any
additional reports be sent to other entities. Candidates must confirm the accuracy of these requests.
Scores cannot be voided at the request of a candidate after completing any part of the examination.
ELIGIBILITY REQUIREMENTS
The JCNDE does not discriminate based on race, ethnicity, religion, gender, age, disability, sexual
orientation, or marital status.
Eligibility requirements differ based on factors such as the candidate’s educational background (e.g., educated
by a program accredited by the Commission on Dental Accreditation (CODA) vs. not) and current stage
of education (e.g., current vs. former student). Additionally, unless otherwise indicated, policies that apply
to candidates educated by CODA accredited programs also apply to candidates educated by programs
accredited by the Commission on Dental Accreditation of Canada (CDAC) who are seeking licensure in the
US. This occurs through a reciprocal agreement. Candidates must qualify for examination through one of the
following provisions:
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ELIGIBILITY REQUIREMENTS
Education through Programs Not Accredited by CODA
General Provisions
ALL candidates educated by non-CODA-accredited dental programs must have their educational degree
confirmed through Educational Credential Evaluators Inc. (ECE). ECE prepares reports providing
confirmation of candidate educational degrees earned in other countries.
With respect to candidates from accredited institutions, dental deans determine candidate eligibility to
participate in the INBDE Program. Subsequent to submitting a corresponding application, candidates will
receive confirmation of their eligibility to complete the INBDE, via an eligibility email from the Department of
Testing Services.
See the Eligibility Requirements section of this Guide for additional information concerning candidate eligibility
to take the INBDE.
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EXAMINATION INFORMATION
EXAMINATION FEES
Fees are non-refundable and non-transferable. All fees are in U.S. dollars.
Candidates may request only one extension per application, and cannot have a currently scheduled examination
appointment. Any candidate with a scheduled appointment must cancel that appointment before proceeding with
an extension request; failure to do so will result in the extension request being denied. The eligibility extension
request does not supersede any other rules regarding a candidate’s eligibility.
The fee for the 45-day extension is listed above, and must be paid at the time the extension request is submitted.
This fee is non-refundable and non-transferable.
Please Note:
Once DTS processes a candidate’s application, that candidate is eligible to test for a six-month period, unless
other considerations—including retest rules and program requirements—limit the eligibility period to a shorter
timeframe. Candidates are encouraged to consider their test administration date carefully, as any last minute
requested changes (e.g., for medical reasons, personal reasons, or due to a missed testing appointment) may
not be approved.
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EXAMINATION INFORMATION
RESCHEDULING FEES
Candidates may reschedule testing appointments for a fee, provided notice of at least one full business day (24
hours) is given before the original appointment, and the rescheduled date falls within the authorized eligibility
period. Rescheduling fees are subject to change.
$70
5 – 29 business days before scheduled test date
EXAMINATION SCHEDULE
The following table provides the INBDE® administration schedule. The total administration time is twelve hours
and 30 minutes, including the tutorial, scheduled breaks, and post-examination survey. Administrations occur
over two days. The second administration day must occur within seven (7) days of the first day of administration
(i.e., administration does not need to occur over two consecutive days). Both administration days must occur at
the same test center. If a candidate does not test on two days within a 7-day period and at the same test center,
they will be required to retest at their own expense.
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EXAMINATION INFORMATION
EXAMINATION SCHEDULE (continued)
Taking a break at any time other than a Scheduled Break is considered an Unscheduled Break. During
Unscheduled Breaks candidates may NOT access personal belongings or prohibited items, study, refer to
notes or texts, use a telephone, eat or drink any food or beverages, or leave the test center. Locker access
during an unscheduled break is strictly prohibited.
Violation of this policy may result in penalties that include, but are not limited to, the voiding of your examination
results and enforcement of an additional mandatory wait period before retesting.
IMPORTANT NOTE: COVID-19 continues to have an impact on examination programs implemented by DTS.
Candidates testing in 2023 should regularly monitor the DTS COVID-19 update document, posted on the
Examination Program website, for its potential impact on the Examination Program.
APPLICATION PROCEDURES
Before applying to take this examination, candidates must first obtain a Dental Personal Identification Number
(DENTPIN®). Register for a new DENTPIN or retrieve an existing DENTPIN at www.ada.org/dentpin.
The DENTPIN is a unique personal identifier used by the U.S. dental education system and standardized testing
programs, such as the Dental Admission Test, Advanced Dental Admission Test, and the Admission Test for
Dental Hygiene — as well as application service programs such as the American Dental Education Association
(ADEA) Postdoctoral Application Support Service (ADEA PASS), the ADEA’s Associated American Dental Schools
Application Service (ADEA AADSAS), the Texas Medical & Dental Schools Application Service (TMDSAS),
the ADEA Centralized Application for Advanced Placement for International Dentists (ADEA CAAPID), and the
ADEA Dental Hygiene Centralized Application Service (ADEA DHCAS). In each case, the DENTPIN is used
to uniquely identify individuals, and for the confidential and secure reporting, transmission, and tracking of test
scores and academic data.
Once a DENTPIN is obtained, candidates can submit an application through the examination program website.
A new application and fee must be submitted before each testing attempt. A submitted application will be
processed only if the candidate meets all eligibility requirements for testing. Application processing takes place
Monday through Friday during standard US business hours.
After the application has been processed, candidates will be eligible to test for a six-month period, unless other
considerations (including retest rules and requirements) limit the eligibility period to a shorter timeframe.
During the application and testing process, candidates will be required to provide their legal name, DENTPIN
address, date of birth, and other requested information to allow proper identification by the testing program. ALL
submitted information must be accurate. When including a middle name, candidates must use either their full
middle name or their middle initial. If it is determined that a candidate deliberately falsified personal information
in the DENTPIN system, examination application, or at the test center, scores will be voided and all schools will
be notified. Possible repercussions from this action include a required two-year waiting period before taking the
examination again, or a complete banning from the Examination Program and any other examination program
implemented through the DTS.
If the name on a candidate’s application fails to EXACTLY match the name appearing on IDs brought to the
Administration Vendor test center, the candidate will NOT be permitted to test. As a result, the testing appointment
and application fee will be forfeited and the candidate will be required to submit a new application and fee before
taking the examination.
Candidates are responsible for identifying any changes and corrections to their application (such as name, birth
date, etc.) and submitting corresponding requested updates at least two weeks prior to their testing appointment.
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EXAMINATION INFORMATION
APPLICATION PROCEDURES (continued)
These changes require completing a “DENTPIN® Request Form” which is available at www.ada.org/dentpin. All
changes and corrections must be emailed to [email protected] along with the candidate’s DENTPIN (if known)
and any appropriate supporting documentation, such as a marriage certificate or court documents. Updates
made to contact information (address, email address, etc.) using the “Update Your DENTPIN” page at
www.ada.org/dentpin will NOT automatically update existing test applications and score report requests.
Candidates are responsible for identifying any corrections or omissions and must notify the testing program
separately via email at [email protected].
Candidates are encouraged to consider their test administration date carefully, as any last minute requested
changes (e.g., for medical reasons, personal reasons, or due to a missed testing appointment) may not be
approved.
Administration Vendor staff will visually inspect eyeglasses and hair accessories as part of check-in procedures.
Staff may also use an electronic detection wand to scan for electronic devices. Jewelry, except for wedding and
engagement rings, is prohibited. Updates to security protocol at check-in may change with little to no advance
warning. Candidates can view the current check-in procedures at the Administration Vendor’s website.
Administration Vendor staff will observe candidates at all times during the testing appointment; this observation
will include staff walking through the secure testing room, as well as video recording of the candidate’s
examination session. Administration Vendor staff are required to report behavior that might represent a violation
of rules and regulations.
Administration Vendor staff are not authorized to answer questions from candidates regarding examination
content, examination software, specific examination program policies, and scoring.
NO-SHOW POLICY
Candidates who do not appear for a scheduled testing appointment and do not cancel or reschedule their
appointment by the required time in advance of the test date will forfeit all testing fees, be required to submit a
new application, and must pay the fee to schedule a new appointment.
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EXAMINATION INFORMATION
EMERGENCIES ON THE DAY OF A TESTING APPOINTMENT
If an emergency occurs on the day of a testing appointment that prevents a candidate from sitting for their
examination, a written request for relief must be submitted to DTS. This request should include applicable
documentation and be sent to [email protected] within five business days of the scheduled appointment.
Examples of emergencies and applicable documentation include, but are not limited to, the following:
• Sudden illness on the examination day. Provide a doctor’s note or hospital records confirming that you
were treated on the day of the examination.
• Death of a member of the family on the examination day. Provide a copy of an obituary, prayer card,
funeral service program, or death certificate confirming that the relative passed away or services were
held on the day of the examination.
Testing appointments affected by emergencies occurring prior to the day of the scheduled appointment should
be handled through the Administration Vendor’s rescheduling and cancellation process indicated previously.
Candidates must contact [email protected] directly, and state the specific relief being requested. Upon
receipt of directly communicated information, DTS will conduct an investigation and notify the candidate of the
outcome. Candidates with documented, unresolved testing issues could be offered the courtesy of a retest
within 30 days. If the candidate accepts the retest courtesy, the retest will replace the results of the initial test,
and the initial test results will be voided. Candidates who continue to test despite severe issues—and particularly
those who continue to test, wait for their results to be released, and call DTS afterwards upon receipt of a poor
score—are unlikely to obtain the remedy they seek.
Test center incident reports submitted on behalf of the candidate—and comments submitted by the candidate
via post examination surveys—are considered indirect communication to DTS. These indirect communications
may be considered by DTS as part of its general quality assurance procedures, but would not result in specific
relief for the candidate.
TESTING ACCOMMODATIONS
The Examination Program provides reasonable and appropriate testing accommodations in accordance with
the Americans with Disabilities Act. These accommodations occur for individuals with documented disabilities or
medical conditions who demonstrate a need for accommodation, request an accommodation prior to testing, and
who are approved by the Examination Program to receive accommodations based on the information submitted.
Testing accommodations are offered to those with a qualified disability or a medical condition in order to
offer equal access to testing. Candidates must request testing accommodations with each application, but—
for subsequent administrations—will not be required to submit additional documentation covering the same
disability or condition.
Information concerning specific accommodations provided will not be shared outside of DTS, the test center,
and the Examination Program, and will not be indicated on examination results.
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EXAMINATION INFORMATION
TESTING ACCOMMODATIONS (continued)
In considering a request from a candidate with a disability, the Examination Program is guided by a focus
on validity. Testing accommodations are provided so all candidates have the opportunity to demonstrate their
knowledge and skills, as opposed to having the measurement of their knowledge and skills inappropriately
reflect a disability.
The following information will be used to help determine whether candidates qualify for accommodations under
the Americans with Disabilities Act or as a result of a current medical condition.
The Examination Program requires a complete evaluation of the candidate as well as a completed and signed
Testing Accommodations Request Form. A health care professional appropriately qualified to evaluate the
disability or medical condition must conduct the evaluation. For more information on accommodations and an
explanation of how to request testing accommodations consult the Testing Accommodations Request of the
Examination Program website (see the section entitled “Apply to Take ...” the Examination).
Candidates with a documented disability recognized under the Americans with Disabilities Act that testing
accommodations must submit the following three documents prior to testing:
1. an application to test,
2. the Testing Accommodations Request Form, and
3. the supporting documentation.
Candidates can schedule a testing appointment AFTER testing accommodation requests have been
approved. Testing accommodations cannot be added to a previously scheduled testing appointment.
If candidates schedule testing appointments before testing accommodations are approved, candidates
will be required to cancel the appointment and pay a rescheduling fee. Candidates requesting
accommodations must receive their eligibility email (with approved accommodations) before scheduling
a testing appointment.
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EXAMINATION INFORMATION
UNACCEPTABLE FORMS OF DOCUMENTATION
Please do not submit the documents indicated below. They will not be accepted.
• Handwritten letters from health care professionals
• Handwritten patient records or notes from patient charts
• Diagnoses on prescription pads
• Self-evaluations
• Research articles
• Original documents (submit copies only)
• Previous correspondence to the Examination Program (DTS maintains copies of all correspondence)
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EXAMINATION REGULATIONS AND RULES OF CONDUCT
RULES OF CONDUCT
Rules have been established that govern the administration of this examination to ensure results accurately reflect
candidates’ skills. Examination regulations and rules of conduct help preserve the integrity of the examination
process and provide standardized examination administration conditions that yield valid and reliable results.
The Examination Program bears no responsibility for inaccurate information or inappropriate permissions
received from test center administrators. It is your personal responsibility to understand and comply with the
Examination Regulations indicated in this guide. If a candidate’s conduct is determined to violate the terms set
forth in this Guide, the Examination Program will act to strictly enforce its policies and procedures.
Accessing official examination content prior to testing, breaching the confidentiality of examination content,
or any attempt to subvert the examination process represent violations of test regulations. Conduct occurring
before, during, or after testing that violates the examination regulations and rules of conduct could result in
invalidation of examination results and other penalties.
Candidates must be truthful in completing the application and must abide by all instructions regarding examination
conduct.
Failure to comply with the examination regulations and rules of conduct could result in a determination of
the presence of an irregularity, and examination results could consequently be voided. If results are voided
as a result of an irregularity, candidates could be prohibited from testing for a specified time period or, in
egregious cases, from retesting at all. Additionally, candidates could face civil or criminal prosecution.
By applying for the examination, candidates agree to abide by the following Rules of Conduct:
1. The candidate certifies that they are registering for this examination for the purpose indicated in the
Examination Purpose section of this Candidate Guide. The examination may not be taken on behalf
of anyone else or for any reason other than for the purpose indicated. Candidates may not take the
examination to practice or to obtain an advance review of the content
2. Candidates are not allowed to complete an examination for any reason other than that indicated by
the Examination Purpose. If available information suggests a previously eligible candidate might be
completing an examination for other purposes, the Examination Program may revoke the candidate’s
eligibility, and the candidate could be required to re-establish eligibility to take the examination.
3. Candidates will not give, receive, or obtain any form of unauthorized assistance prior to the examination,
during the examination (e.g., in the testing room or when on a break), or subsequent to the examination.
4. Candidates will maintain the confidentiality of examination content at all times. Candidates will not
reproduce or attempt to reproduce examination materials through memorization, recording, copying, or
other means. Candidates will not provide information concerning examination content that might affect
the examination’s ability to accurately assess candidates’ skills, or that might provide unfair advantage
to other candidates. For example, Candidates will neither make use of nor participate in the sharing or
distribution of information regarding examination content or answers (via electronic means or otherwise).
5. Candidates will not bring any unauthorized materials, as listed in the Examination Misconduct section of
this Guide, into the secure testing area. All unauthorized materials must be placed in an assigned locker
and may not be accessed during testing.
6. Candidates will not remove information about the exam (written, printed, recorded, or other) from the test
center.
7. Candidates will comply with Administration Vendor test center policies and procedures and will not create
a disturbance in the test center.
8. Candidates will not tamper with the computer testing equipment and facilities.
9. Candidates will cooperate fully with any investigations involving testing irregularities and agree to have
their examination analyzed to detect aberrancies.
10. This Examination is a secure examination protected by U.S. copyright laws. Any unauthorized disclosure
of the examination’s content could result in civil liability, criminal penalties, voiding of examination results,
or other appropriate penalties.
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EXAMINATION REGULATIONS AND RULES OF CONDUCT
RULES OF CONDUCT (continued)
Test content (in whole or in part) is prohibited from being disclosed before, during, or after the test
to anyone, including but not limited to: family, friends, classmates, colleagues, or test preparation
organizations. This applies to any content disclosed through discussions, emails, in writing, online
(e.g., blogs, social media, websites), or otherwise.
Candidates who receive unreleased test items should immediately contact DTS at [email protected], and
should NOT review the materials they have received. Candidates who have been found to be in possession
of such information—or to have participated in the distribution of this information—may have their examination
results voided. Penalties might be imposed subsequent to discovery and investigation of the original incident,
which could occur years after the incident itself.
Candidates are encouraged to report any activities where information about examination questions is disclosed,
so that DTS can investigate and take any necessary action. Report such activity to DTS at
[email protected].
Before the examination is administered, candidates will be required to provide a written release concerning the
collection of their biometric information. Biometrics are collected by the Administration Vendor for purposes of
verifying identity and detecting and preventing unlawful activity; the data is stored securely by the Administration
Vendor.
As applicable and in accordance with the purpose of the Examination Program, examination results will be
released or reported to state boards, education programs, or other entities upon written candidate authorization
or designation by electronic means through the electronic application or score report request form. Examination
results may be released or reported in the absence of such authorization when policies indicate that such
notification is appropriate (e.g., notification of state boards concerning an irregularity). Examination results may
be released to education programs to enable those programs to understand student outcomes. For research
and policymaking purposes, examination results may be released—with personally identifying information
removed—to individuals or entities that the Examination Program deems legitimately interested. Information
regarding privacy policies is made available to all candidates and the public.
The ADA provides technical support for the Examination Program and uses data security procedures to protect
the integrity of personal and exam information. Security safeguards include administrative, technical, and
physical safeguards over data and data processing systems. For information on policies relating to your use of
the ADA website, please refer to the Privacy Notice and Terms of Use available at www.ada.org.
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EXAMINATION REGULATIONS AND RULES OF CONDUCT
EXAMINATION MISCONDUCT
The Examination Program strives to report results that accurately reflect the skills and performance of each
candidate. The standards and procedures for administering each examination are intended to provide candidates
with a reasonable opportunity to demonstrate their skills, and to facilitate accurate evaluation of those skills.
The Examination Program reserves the right to withhold, void, or invalidate any result when, in the Examination
Program’s judgment, it is reasonable to question the validity of the result. Reasons for withholding, voiding, or
invalidating results, or for imposing other appropriate penalties, could include, but are not limited to, the following:
• Unusual answer patterns
• Atypical score increases from one examination attempt to another
• Discrepancy in, or falsification of, a candidate’s identification
• Information indicating that a candidate has engaged in misconduct or a violation of the examination
regulations, rules of conduct, or test center procedures
• Sharing of remembered exam questions or answers. This includes sharing through social media platforms,
online discussion forums, or other means
• Taking an examination on behalf of another individual, or having another individual take an examination
on your behalf
• Falsification of application information or supporting documents
• Falsification of a candidate’s results or results report
• Inconsistent performance on different sections of the exam from one examination attempt to another
• Improper access to secure exam content
• Evidence is available concerning the presence of an examination administration irregularity
• Any other information indicating the results might not be valid.
When examination results are voided or invalidated, the candidate is notified in writing. This notice includes
information about the decision and the procedure for appeal. Results will remain voided until an appeal process
has been completed, or the time for appeal has expired.
When previously reported results are voided, the score report recipient will be notified in writing that the result
has been voided.
If it is determined a candidate has engaged in irregular behavior, information regarding this determination
becomes a part of the candidate’s record. At its sole discretion, the Examination Program may elect to send
a summary report documenting the incident to legitimately interested parties. This would include all parties to
whom a candidate has instructed results be sent (both currently and in the future).
In situations where an irregularity has occurred, individuals who are involved or implicated with respect to the
occurrence of the irregularity, or who are reasonably believed to have witnessed the irregularity, could be asked
to provide information concerning the irregularity.
The Examination Program reserves the right to pursue other remedies, including prosecution of anyone
whose conduct unlawfully undermines the security of the examination or the integrity of the examination
process.
No personal items are permitted in the secure testing area. Any personal belongings brought to the test center
must be stored in a designated locker; storage is limited. Personal belongings may be inspected. Notes or any
materials accessed during the examination or on an unscheduled break could be confiscated. Accessing personal
belongings or a locker during an unscheduled break violates the examination regulations. Test administrators
are NOT authorized to provide permission to candidates to access personal belongings or lockers during an
unscheduled break.
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EXAMINATION REGULATIONS AND RULES OF CONDUCT
EXAMINATION MISCONDUCT (continued)
Items that are prohibited from the secure testing area include, but are not limited to, the following:
• Books, notes, study materials, scratch paper, tissues, and markers
• Personal earplugs and headphones NOT provided by the Administration Vendor. Headphones NOT
provided by the Administration Vendor.
• Dental instruments, models, or materials
• Slide rules, paper, calculating devices, rulers, and other measuring devices (except those items approved
in advance under testing accommodations)
• Electronic devices such as cell phones, recording devices, iPods, tablets, and headsets
• Tote bags, purses, wallets, backpacks, and briefcases
• Highlighters, pens, erasers, pencils, dictionaries, and translators
• Food, candy, gum, and beverages (except those items approved in advance under testing accommodations)
• Outerwear, such as coats, jackets, gloves, or head coverings (religious attire is allowed)
• Good luck charms, statues, religious or spiritual items, and similar objects
• Watches (digital, analog, or smart) or timing devices (a timer is provided on the computer screen during
the examination)
• Magnifying devices
• Jewelry (except for wedding and engagement rings)
The test center will provide two note boards (without graph lines) and two low-odor fine tip markers during the
examination. Used note boards will be replaced by test center staff upon request. Scratch paper, pencils, and
markers not furnished by the testing center are prohibited. You are not guaranteed to receive graph lines on your
provided materials.
Candidates may not write on the note boards before the test begins or during scheduled breaks. The note boards
should not be folded, bent, distorted, or modified in any manner. Markers cannot be used any surface other than
the note boards. Candidates may not touch the monitor during the examination. All items provided must be
returned to the test administrator before leaving the test center. Test center note boards will not be stored for
multiple day examination use. Any notes taken will be surrendered at the end of each testing day and erased.
Candidates may not engage in conversation with others during testing or while on an unscheduled break.
Discussing the examination is strictly prohibited.
Test center administrators will report the activity of candidates who take unscheduled breaks.
During an unscheduled break, candidates may NOT access personal belongings or prohibited items,
study or refer to notes or texts, use a telephone, eat or drink any food or beverages from lockers, or
leave the test center. Test administrators are NOT authorized to provide permission to engage in these
activities.
Although the examination is administered under strict supervision and security, examination irregularities can
sometimes occur. Examination results could be voided based upon a breach of examination security, invalid
examination conditions, or candidate violations of the examination regulations, rules of conduct, or test center
procedures. If irregularities are detected during the examination, or evidence of irregular behavior is disclosed
when the examination is scored or afterward, those involved will have their examination results voided and face
appropriate penalties.
Failure to comply with examination regulations, rules of conduct, and test center procedures could
result in a determination of the presence of an irregularity, and examination results could be withheld,
canceled, considered invalid, or another appropriate penalty could be imposed. Candidates might
also be directed to leave the test center before the examination is completed. If results are withheld or
invalidated, or other penalties are proposed or imposed as the result of an irregularity, candidates could
be prohibited from testing and other appropriate penalties could be imposed.
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EXAMINATION REGULATIONS AND RULES OF CONDUCT
IRREGULARITIES AND APPEALS
An irregularity is defined as a situation in which there could be a question about the validity of examination
results in accurately reflecting the ability and skills of a candidate.
When an irregularity is identified, results for the candidate(s) involved will be voided pending resolution of the
corresponding appeal(s). If an appeal is denied or no appeal is filed, the results of the candidate(s) involved
could remain voided and/or other appropriate remedies imposed.
Rule violations and/or irregularities occurring in one Examination Program implemented by DTS may result in
penalties that impact a candidate’s ability to test in another Examination Program implemented by DTS.
Candidates whose results are subject to being voided are notified by written correspondence and provided with
a copy of the Limited Right of Appeal for Examination Candidates. Appeals must be submitted in writing within 30
days of notification of the irregularity. Appeals must be submitted in writing within 30 days of notification of
the irregularity. Appeals must clearly state the specific relief being requested and include corresponding
arguments, evidence, and documentation in support of the request.
The candidate will be notified of the appeal decision within 60 days after receipt of the appeal.
When considering an appeal, the Examination Program strives to ensure that examination results accurately
reflect candidates’ skills, and that the appealing candidate has an opportunity equal to, but not greater than, the
opportunity provided to other candidates.
Results will be voided when there is a reasonable and good faith basis to do so. If it is determined that voiding
results is not warranted under the circumstances, the results will be released.
Candidates should be aware that irregularities - other than natural disasters and emergencies beyond the control
of the candidate - are considered to be a serious breach of the examination process.
The Examination Program strives to handle irregularities and their investigation in a confidential, professional,
fair, and objective manner.
Candidates should be aware that reports of irregularities may have consequences beyond the voiding of results
or the imposition of other appropriate penalties.
• Information regarding the irregularities may be brought to the attention of school authorities, regulatory
agencies, or other entities, by other sources.
• Additional information concerning a candidate may surface within the context of an investigation into an
irregularity.
Candidates are encouraged to report suspicious activity or observations of violations of the examination
regulations to DTS at [email protected].
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EXAMINATION REGULATIONS AND RULES OF CONDUCT
ARBITRATION REQUIREMENT
Arbitration has become an increasingly common way to resolve legal differences. Generally speaking, the
advantages of arbitration over traditional lawsuits are that arbitration is less expensive and issues are resolved
in less time. If a candidate wishes to pursue a dispute that has not been resolved by the appeal process
mentioned above and detailed in the Limited Right of Appeal for Examination Candidates, the candidate must
use the procedure described in the following Agreement to Arbitrate.
AGREEMENT TO ARBITRATE
1. In the event that any legal dispute arises between you and the Examination Program, in connection with
your participation in this Examination Program, where that dispute is not resolved by the appeals process
detailed in this Guide and elsewhere, you agree that the exclusive means for resolving the dispute shall be
Binding Arbitration as described by the terms of this Agreement. This means that you waive the rights you
may have to resolve the dispute in a court of law, or by any other means that might otherwise be available
to you.
2. The American Dental Association (“ADA”) agrees to be similarly bound except that the ADA reserves its
full rights to pursue injunctive and other appropriate relief in any state or federal court in cases of unfair
competition or violations of, or threats to violate, any intellectual property rights of the ADA. With respect
to any action filed by the ADA pursuant to this paragraph 2, you consent to submit to the jurisdiction of the
state or federal court in which the ADA seeks relief.
3. Arbitration proceedings initiated pursuant to this Agreement to Arbitrate shall be conducted in accordance
with the then current Consumer Arbitration Rules of the American Arbitration Association. The arbitrator’s
award shall be binding and may be entered as a judgment in any court of competent jurisdiction.
Information about the American Arbitration Association, its rules, and its forms are available from the
American Arbitration Association website, www.adr.org.
4. In the event of Arbitration, and except to the extent the Consumer Arbitration Rules provide otherwise, the
parties shall bear their own costs and attorneys’ fees associated with the Arbitration proceedings, unless
the arbitrator directs one of the parties to pay the other’s costs, or attorneys’ fees, or both.
5. To the fullest extent permitted by law, no Arbitration brought pursuant to this Agreement shall be joined to
any Arbitration involving any other party whether through “Class Arbitration” proceedings or otherwise.
6. This Agreement is part of the application to take this examination. Your assent to be bound by it is a
requirement for taking the examination, but you can only sit for the examination if you also fulfill all other
conditions imposed by the Examination Program.
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