Debian Bug report logs - #671831
gnome-screenshot: main window never appears; can't save/copy screenshots

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Package: gnome-screenshot; Maintainer for gnome-screenshot is Debian GNOME Maintainers <[email protected]>; Source for gnome-screenshot is src:gnome-screenshot (PTS, buildd, popcon).

Reported by: Brian Marshall <[email protected]>

Date: Mon, 7 May 2012 10:00:02 UTC

Severity: important

Tags: fixed-upstream

Merged with 697104

Found in version gnome-screenshot/3.4.1-1

Forwarded to https://bugzilla.gnome.org/show_bug.cgi?id=669629

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Report forwarded to [email protected], Debian GNOME Maintainers <[email protected]>:
Bug#671831; Package gnome-screenshot. (Mon, 07 May 2012 10:00:05 GMT) (full text, mbox, link).


Acknowledgement sent to Brian Marshall <[email protected]>:
New Bug report received and forwarded. Copy sent to Debian GNOME Maintainers <[email protected]>. (Mon, 07 May 2012 10:00:11 GMT) (full text, mbox, link).


Message #5 received at [email protected] (full text, mbox, reply):

From: Brian Marshall <[email protected]>
To: Debian Bug Tracking System <[email protected]>
Subject: gnome-screenshot: main window never appears; can't save/copy screenshots
Date: Mon, 07 May 2012 02:48:18 -0700
Package: gnome-screenshot
Version: 3.4.1-1
Severity: important

Hi,

gnome-screenshot flashes the screen and makes the shutter noise, but it no
longer opens the "Save Screenshot" window, so I can't use it to actually take
screenshots anymore. This message appears in the terminal:

    ** (gnome-screenshot:7018): WARNING **: Unable to use GNOME Shell's builtin
    screenshot interface, resorting to fallback X11. Error:
    GDBus.Error:org.freedesktop.DBus.Error.Failed: Error: Expected type utf8
    for Argument 'filename' but got type 'boolean' (nil)

I'm using gnome-shell 3.2.2.1-2 in wheezy. Downgrading gnome-screenshot to
3.2.1-3 fixes the bug.


-- System Information:
Debian Release: wheezy/sid
  APT prefers testing
  APT policy: (990, 'testing'), (500, 'unstable'), (110, 'experimental')
Architecture: amd64 (x86_64)

Kernel: Linux 3.2.0-2-amd64 (SMP w/2 CPU cores)
Locale: LANG=en_US.utf8, LC_CTYPE=en_US.utf8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash

Versions of packages gnome-screenshot depends on:
ii  dconf-gsettings-backend [gsettings-backend]  0.10.0-3
ii  libc6                                        2.13-32
ii  libcairo2                                    1.10.2-7
ii  libcanberra-gtk3-0                           0.28-4
ii  libcanberra0                                 0.28-4
ii  libgdk-pixbuf2.0-0                           2.26.1-1
ii  libglib2.0-0                                 2.32.0-4
ii  libgtk-3-0                                   3.2.3-1
ii  libx11-6                                     2:1.4.4-4
ii  libxext6                                     2:1.3.1-2

gnome-screenshot recommends no packages.

gnome-screenshot suggests no packages.

-- no debconf information




Information forwarded to [email protected], Debian GNOME Maintainers <[email protected]>:
Bug#671831; Package gnome-screenshot. (Mon, 07 May 2012 19:09:02 GMT) (full text, mbox, link).


Acknowledgement sent to Michael Biebl <[email protected]>:
Extra info received and forwarded to list. Copy sent to Debian GNOME Maintainers <[email protected]>. (Mon, 07 May 2012 19:09:03 GMT) (full text, mbox, link).


Message #10 received at [email protected] (full text, mbox, reply):

From: Michael Biebl <[email protected]>
To: Brian Marshall <[email protected]>, [email protected]
Cc: [email protected]
Subject: Re: Bug#671831: gnome-screenshot: main window never appears; can't save/copy screenshots
Date: Mon, 07 May 2012 21:03:56 +0200
[Message part 1 (text/plain, inline)]
forwarded 671831 https://bugzilla.gnome.org/show_bug.cgi?id=669629
thanks

On 07.05.2012 11:48, Brian Marshall wrote:
> Package: gnome-screenshot
> Version: 3.4.1-1
> Severity: important
> 
> Hi,
> 
> gnome-screenshot flashes the screen and makes the shutter noise, but it no
> longer opens the "Save Screenshot" window, so I can't use it to actually take
> screenshots anymore. This message appears in the terminal:
> 
>     ** (gnome-screenshot:7018): WARNING **: Unable to use GNOME Shell's builtin
>     screenshot interface, resorting to fallback X11. Error:
>     GDBus.Error:org.freedesktop.DBus.Error.Failed: Error: Expected type utf8
>     for Argument 'filename' but got type 'boolean' (nil)
> 
> I'm using gnome-shell 3.2.2.1-2 in wheezy. Downgrading gnome-screenshot to
> 3.2.1-3 fixes the bug.

Unfortunately, this is not a bug, but a "feature", i.e. a change made by
upstream. gnome-screenshot no longer shows the save dialog, but simply
saves the screenhot in ~/Pictures.

Personally, I'm not a fan of this particular upstream change.

Cheers,
Michael




-- 
Why is it that all of the instruments seeking intelligent life in the
universe are pointed away from Earth?

[signature.asc (application/pgp-signature, attachment)]

Set Bug forwarded-to-address to 'https://bugzilla.gnome.org/show_bug.cgi?id=669629'. Request was from Michael Biebl <[email protected]> to [email protected]. (Mon, 07 May 2012 19:09:06 GMT) (full text, mbox, link).


Information forwarded to [email protected], Debian GNOME Maintainers <[email protected]>:
Bug#671831; Package gnome-screenshot. (Mon, 07 May 2012 21:54:05 GMT) (full text, mbox, link).


Acknowledgement sent to Brian Marshall <[email protected]>:
Extra info received and forwarded to list. Copy sent to Debian GNOME Maintainers <[email protected]>. (Mon, 07 May 2012 21:54:05 GMT) (full text, mbox, link).


Message #17 received at [email protected] (full text, mbox, reply):

From: Brian Marshall <[email protected]>
To: Michael Biebl <[email protected]>
Cc: [email protected]
Subject: Re: Bug#671831: gnome-screenshot: main window never appears; can't save/copy screenshots
Date: Mon, 7 May 2012 14:52:19 -0700
On Mon, May 7, 2012 at 12:03 PM, Michael Biebl <[email protected]> wrote:
> forwarded 671831 https://bugzilla.gnome.org/show_bug.cgi?id=669629
> thanks
>
> On 07.05.2012 11:48, Brian Marshall wrote:
>> Package: gnome-screenshot
>> Version: 3.4.1-1
>> Severity: important
>>
>> Hi,
>>
>> gnome-screenshot flashes the screen and makes the shutter noise, but it no
>> longer opens the "Save Screenshot" window, so I can't use it to actually take
>> screenshots anymore. This message appears in the terminal:
>>
>>     ** (gnome-screenshot:7018): WARNING **: Unable to use GNOME Shell's builtin
>>     screenshot interface, resorting to fallback X11. Error:
>>     GDBus.Error:org.freedesktop.DBus.Error.Failed: Error: Expected type utf8
>>     for Argument 'filename' but got type 'boolean' (nil)
>>
>> I'm using gnome-shell 3.2.2.1-2 in wheezy. Downgrading gnome-screenshot to
>> 3.2.1-3 fixes the bug.
>
> Unfortunately, this is not a bug, but a "feature", i.e. a change made by
> upstream. gnome-screenshot no longer shows the save dialog, but simply
> saves the screenhot in ~/Pictures.
>
> Personally, I'm not a fan of this particular upstream change.
>
> Cheers,
> Michael

Wow, thanks for pointing that out. I'm not sure how long it would've
taken me to notice the dozen screenshots I unknowingly saved.

I'll leave this to GNOME since it's an intentional upstream change,
then. Thanks for your time.

-- Brian




Merged 671831 697104 Request was from Michael Biebl <[email protected]> to [email protected]. (Tue, 01 Jan 2013 17:21:09 GMT) (full text, mbox, link).


Information forwarded to [email protected], Debian GNOME Maintainers <[email protected]>:
Bug#671831; Package gnome-screenshot. (Fri, 24 Oct 2014 14:30:04 GMT) (full text, mbox, link).


Acknowledgement sent to "Fabien C." <[email protected]>:
Extra info received and forwarded to list. Copy sent to Debian GNOME Maintainers <[email protected]>. (Fri, 24 Oct 2014 14:30:04 GMT) (full text, mbox, link).


Message #24 received at [email protected] (full text, mbox, reply):

From: "Fabien C." <[email protected]>
To: [email protected]
Subject: Re: Bug#671831: gnome-screenshot: main window never appears; can't save/copy screenshots
Date: Fri, 24 Oct 2014 16:26:21 +0200
Hello,

I have almost the same bug here: press the screenshot keyboard button,
screen flashes, shutter noise, but no screenshot is saved.

BUT, I'm using Gnome in _Classic_ mode, NOT Gnome Shell default interface.

If I type "gnome-screenshot" from terminal, my error message is slightly
different:

----------------
** (gnome-screenshot:6160): WARNING **: Unable to use GNOME Shell's
builtin screenshot interface, resorting to fallback X11. Error:
GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name
org.gnome.Shell was not provided by any .service files
----------------

Creating a ~/Pictures folder did not fix it. I searched my whole home
directory for recently modified files, but found no screenshot image.

The only alternative I found is using "gnome-screenshot --interactive"
but it is pretty cumbersome.


EDIT: apparently, using dconf-editor, then going to org > gnome >
gnome-screenshot, then editing the attribute "auto-save-directory" to
"file:///tmp" fixes the problem. Still a bug though as this attribute
was empty by default.


I'm on an up-to-date Wheezy:
 - gnome-screenshot 3.4.1-1
 - gnome-shell 3.4.2-7+deb7u1


Thanks,
Fabien C.


On Mon, 07 May 2012 21:03:56 +0200 Michael Biebl <[email protected]> wrote:
> Unfortunately, this is not a bug, but a "feature", i.e. a change made by
> upstream. gnome-screenshot no longer shows the save dialog, but simply
> saves the screenhot in ~/Pictures.
> 
> Personally, I'm not a fan of this particular upstream change.



Added tag(s) fixed-upstream. Request was from [email protected] to [email protected]. (Mon, 17 Aug 2015 16:54:24 GMT) (full text, mbox, link).


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