Reception is, though. At my office T-mobile phones just go dead as soon as you walk in, even next to a window. AT&T phones keep working at full bars.

This is in Seattle btw, I was on T-mo for 4 months, and coverage will drop to zero in the most inexplicable urban spaces.

so the whole company is crappy because of one dead zone in your office? i'm sure you can find dead zones on any network.

when you compare things like customer service, rate plans, at&t's refusal to support tethering (which t-mobile allows), and phone availability (how many android phones does at&t have?), t-mobile doesn't look that bad.

It's not just my office - a great number of indoor spaces here in Seattle had the same problem.

I agree T-mo has much better customer service and terms, but at the end of the day my phone has to work, and in Seattle it's very, very hit and miss.

I'm in Seattle also, and I only lose 3G on my T-m G1 when I'm underground in the bus/light rail tunnels. YMMV?