I would recommend Game Theory Evolving by Herb Ginitis. Human beings have a strong, repeat strong bias toward retaliating to maintain fairness. Varies culturally to only a small extent.
Anything that raises the possibility that you'll just be taking off with their money is going to create a strong reaction.
The mistake was taking pre-orders. Never take pre-orders if you're to delay shipping. You'll piss Max (and me, and everyone) off.
I would recommend Game Theory Evolving by Herb Ginitis. Human beings have a strong, repeat strong bias toward retaliating to maintain fairness. Varies culturally to only a small extent.
Anything that raises the possibility that you'll just be taking off with their money is going to create a strong reaction.
The mistake was taking pre-orders. Never take pre-orders if you're to delay shipping. You'll piss Max (and me, and everyone) off.
I am not twenty-something, btw