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XMPP came closest to offering something serious enough. But most turned their backs on it and didn't propose anything better either.



It's not that people intentionally turned their backs on it (Facebook and Google did, for combined business and technical reasons). It's that people will use whatever's easiest to use at the time, with a heavy bias to going where their friends are, whether that's iMessage (with the associated hardware cost), Facebook Messenger, WhatsApp or even IRC.




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