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I hate to sound harsh, but there's nothing here to disagree with. You're not taking any deep principled stand. You're saying "I like puppies." and "Ice cream is yummy."

What is your system NOT going to to do?

What are you going tell you customers you WON'T do?

If you're just saying YES to everything, there's nothing left to argue. And, from my experience, the company will die a death from a thousand papercuts as your sunk under the weight of over-promising.




"there's nothing left to argue"

Good. Then the trafficing of enterprise data will be permitted within limits, edw519 will provide software in the east, and there will be the peace.

(Apologies to Mario Puzo)


So then, all I have to do is deliver what I promise, right?


At one level, yes.

But again, that's feel like an empty platitude.

The exercise I think you should consider is examining what you're NOT going to do. Don't reduce this to a BS exercise interview question of "What are my weaknesses" and answering "working too hard."

Give it a real go: figure out what requests you're going to answer NO to.

Look, I don't mean to be harsh, but is really, really easy to say YES. It's our default setting. Especially if you're in sales.

But if you don't figure out how to say NO, then delivering is extraordinarily difficult.

Start small: say no to clients that are too big (or too small). Set a threshold. Limit the number of backends you have to interface to. Limit it to non-realtime.

But try to bound the product to something you CAN deliver.


While I agree that it's a good idea to start with some limits, with a business model like this (few customers, mucho $$/customer), it's probably better to let the first few customers dictate what to start out with. Of course the early product can't be everything to everyone, but it can be everything to one client! Then it's a base to build off of, finding the next client with similar needs and adding the diff to the product base. This way, as the diversity of customers grows, the product will grow with the business and open new opportunities.

Having said that, I'm curious to know what you think your first customers will be like (size, industry, etc).




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