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ludamad
on May 8, 2016
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Chatbots Are the Newest, Dumbest Co-Workers
Is it really that comparable? What were good IVR systems like to use?
tyingq
on May 8, 2016
[–]
I think it was. Here's an old article that covers the "what's old is new again angle":
https://books.google.com/books?id=WG785CwKw4cC&pg=PA76&lpg=P...
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