yes. it was so-so when launched. Then with every update it got WORSE. i kid you not.

for example, i will just list the worst case so you can have an idea: they updated the keyboard so that now the backspace also works as delete. But you have no control! it decides! You carefully position the cursor on the middle of the line, press backspace to erase let's say, the http:// part of the url because you want to type in ftp://, well, though luck, because as soon as the cursor reaches the beginning and there is nothing else to 'backspace' on the left, they key becomes Delete right under your finger, while being pressed, and now it deletes the rest of the URL... it is maddening.

But, it had so much potential. The keyboard has touch capacitance on EACH KEY! so you could in theory use swipe type on the physical keyboard. sadly, the swipe type from blackberry is just garbage. And if you select any other soft keyboard, then nothing from the physical keyboard works. No prediction row, no cursor control using capacitance touch. not even shift or symb keys in some cases.