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I would like to try out google cloud due to its lower costs, but don't trust them with my data--partially perception I know. Also Amazon has never failed me over the last 15 years I've been doing business with them, so I'll probably continue despite the clunkiness of their products.



I'm not sure if Google's commercial products are as bad as their consumer-facing offerings, but if we can't get someone on the phone when a support issue arises then we'd never consider using them for any cloud services.


[Disclaimer: I work on GCP at Google]

GCP Gold and Platinum support packages include phone support: https://cloud.google.com/support/


Thanks rrdharan for pointing that out, I should have spent a couple minutes researching first.


And they cost a smartphone / month. AWS has a 40$ dev support package which is great.




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