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Chances are they also knew when they fixed the bug that it would result in price hikes. They could have easily generated a report showing which customers would be impacted, allowing them to contact them ahead of time.



From the followup updates, it sounds like Firebase actually tried to do this: https://medium.com/@startupandrew/firebase-founder-here-im-v...

Sounds like they've processed the credits as well, so that's good.




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