Hacker News new | past | comments | ask | show | jobs | submit login

No. Bezos himself strongly disagreed with that characterization that he included that quote in his annual shareholder letter for 2013 [1]. Along with a rebuttal.

"To me, trying to dole out improvements in a just-in-time fashion would be too clever by half. It would be risky in a world as fast-moving as the one we all live in. More fundamentally, I think long-term thinking squares the circle. Proactively delighting customers earns trust, which earns more business from those customers, even in new business arenas. Take a long-term view, and the interests of customers and shareholders align. "

[1] https://www.sec.gov/Archives/edgar/data/1018724/000119312513...




Consider applying for YC's Summer 2025 batch! Applications are open till May 13

Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: