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> Google is doing what is best for it's customers

except it has been shown that the organic search results rank Yelp listings higher than Google's Local listings thus they are, in fact, displaying worse results at the top. Unless you believe Google's search product sucks I think this proves they aren't doing what's best for customers at all, they are doing what's best for them.

Keep in mind they are trying to develop Google Maps into a social review platform where you can write reviews, order delivery, etc. that seems similar to Yelp. Is it not clear they are using their Search monopoly to get more content on their own, currently worse, local reviews platform to have it become more dominant in the long run?




Except if you look at the screenshot in Stoppelman's tweet, it's clear that Google's Local listings are displayed as advertisements. The Local section is unambiguously tagged as "Sponsored". Yelp and Local rankings aren't comparable.

Unless you think Google shouldn't be allowed to run their own advertising systems?




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