This sounds bad, but I'd suggest an alternate interpretation:
1. Company invests heavily in engineering and builds a sync engine. Progress is visible on GitHub and rapid.
2. Company launches and repeatedly adjusts pricing and business models. Drives everybody crazy BUT:
3. Company finds it's value prop and customer base and the changes stop. Entire company shifts to building a sales team and keeping the wheels on the bus while they make their first customers happy.
4. Engineers switch from working on the core sync codebase to surrounding services, infrastructure, and scale.*
And somewhere along the road: Company realizes customers that are willing to go through the hassle of provisioning, deploying, and maintaining their own version of the open source sync engine are not the customers to focus on. ;-)
Perhaps customers wouldn't be willing to go through the hassle of provisioning, deploying, and maintaining their own version of the open source sync engine if they had more confidence that Nylas is someone they would trust to do it. Doing all those things is a pain in the ass. I would LOVE for us to pay someone to do it, but we've completely lost confidence that you are those people.
1. Company invests heavily in engineering and builds a sync engine. Progress is visible on GitHub and rapid.
2. Company launches and repeatedly adjusts pricing and business models. Drives everybody crazy BUT:
3. Company finds it's value prop and customer base and the changes stop. Entire company shifts to building a sales team and keeping the wheels on the bus while they make their first customers happy.
4. Engineers switch from working on the core sync codebase to surrounding services, infrastructure, and scale.*
* Last week's developer dashboard announcement: https://www.nylas.com/blog/announcing-the-nylas-dashboard-2....
And somewhere along the road: Company realizes customers that are willing to go through the hassle of provisioning, deploying, and maintaining their own version of the open source sync engine are not the customers to focus on. ;-)