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I'm quite certain that the last one is the important point. All the others can easily be fixed. But that the company had a program to avoid regulation should be enough to ban it. Unless they do a full code audit, there's no way to know if they still use these techniques.



Interestingly they claimed that technology is to defend themselves against fraudulent activity (fake accounts, competitors, sting operations).

From what I understand, it works by marking accounts as fake (using credit card lookups etc) and then showing them fake cars that never pick them up.

Imagine being falsely flagged by that system and just always having a terrible time getting a cab and not knowing why!




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