In my opinion as a local, Lisbon is pretty bad. Scamming and rude drivers, unreliable when requested by phone, forget about paying by card (now some have apps, but that's a post-Uber development), plus the organization leadership is very corrupt (getting around licensing limits by putting them under their families names, outright snatching licenses from members when they ask for help renewing them, leaving small towns without cars by using the licenses to drive in big cities, etc).
Before Uber, I already avoided taxis as much as I could, only taking a couple per year.