In my opinion, it’s hard to blame just a Uber. It would be different if they were making tons of money off the backs of their drivers, but they’re not. The real problem is that customers aren’t willing to pay what it “should” cost.
They are. Every other company is charging around what it "should" cost. It's just Uber who undercut them all, which was possible because a) they decided laws don't apply to them, so they can save on following regulations, b) they started to subsidize ride costs with VC money even more directly.
Some people paid what it "should" before Uber, but I'm also sure there are now a lot of people using Uber that wouldn't be taking a taxi at the "should" price.
Sure. And I would pay SpaceX to launch a banana into low Earth orbit, if it cost $10. Doesn't mean it should cost $10 - you need to also look at what's sustainable. Uber isn't; VC money is not infinite.
