Surge pricing is actually a great feature. It’s the low base bay, lack of benefits, and screwing with liability that are loathsome.
You had a choice of NO CAB or an Uber at triple rate. Didn’t want to pay? Clearly someone else did. Economics at work.
One of my early experiences with Uber was much the same, trying to get my family home from the national zoo in Washington DC in a sudden rain storm. Cabs — not available. Uber — surge pricing. Totally worth it.
That said I use Lyft exclusively now because of Uber’s moral vacuum.
We hailed a black cab there and then, so it was quicker than Uber and a fraction of the price. (Just to clarify, the cheaper private hire cabs where you book in advance were all busy. Usually I avoid black cabs - the ones you hail on the street, as they cost way more. These expensive back cabs were still less than half of the price of Uber).
If TNCs didn't exist, then almost all the black cabs would have been in use and you would have been back with "no black cab" as an option. The only reason it's now easy to hail a vehicle on the street is increased competition from TNCs.
That's not what he said. Private-hire taxis are not the same as "black cabs". The first is more like what we'd call a car service in the US (call and schedule in advance). The second is what we know as a yellow cab (hail on the street).
It doesn't matter. Uber doesn't hide the fact that they charge more during demand surges, and the fact that there is a demand surge is more info than cab companies usually provide; typically they'll take your booking and lie about how close the driver is.
I prefer waiting longer for a cab to be available, than only rich people taking cabs. With uber at a triple rate, I have to wait longer on average for the fare to go down, than to catch a free cab by chance when the fare stays flat.
You had a choice of NO CAB or an Uber at triple rate. Didn’t want to pay? Clearly someone else did. Economics at work.
One of my early experiences with Uber was much the same, trying to get my family home from the national zoo in Washington DC in a sudden rain storm. Cabs — not available. Uber — surge pricing. Totally worth it.
That said I use Lyft exclusively now because of Uber’s moral vacuum.