> In Bugzilla, the only real option we had was "Closed: WONTFIX/NOTABUG" which almost always resulted in hurt feelings on the part of the bug reporter.
> I think the gitlab tooling allows us to be more diplomatic in closing bugs that are out-of-scope or not aligned with the goals of the project at large.
Can you give more details about this? Closing is closing and Bugzilla allows you to name your statuses whatever you want, so I don't understand how GitLab would change anything.
My experience is that GitLab (and GitHub) is worse in tracking bugs compared to Bugzilla (I've triaged about 10k reports).
I also think having the cut-off at 1 year is a bit drastic. I would have gone for 5 years.
> I think the gitlab tooling allows us to be more diplomatic in closing bugs that are out-of-scope or not aligned with the goals of the project at large.
Can you give more details about this? Closing is closing and Bugzilla allows you to name your statuses whatever you want, so I don't understand how GitLab would change anything.
My experience is that GitLab (and GitHub) is worse in tracking bugs compared to Bugzilla (I've triaged about 10k reports).
I also think having the cut-off at 1 year is a bit drastic. I would have gone for 5 years.