Someone please make Twitter Alerts, just like Google Alerts,
YOu would think that you would get Tweets about your brand via Google Alerts, but that does not seem to be the case. Searching Google yes, but they are not indexed for long. Also, with a Twitter Alert service it needs to be instantaneous!
Seconded. They are the best example of how to do customer support right I've ever met. I love going to Daniel's page on Disqus and seeing all the threads he's active on, it's really inspiring.
YOu would think that you would get Tweets about your brand via Google Alerts, but that does not seem to be the case. Searching Google yes, but they are not indexed for long. Also, with a Twitter Alert service it needs to be instantaneous!