I've submitted many browser bug reports to Google, Microsoft, Apple and Mozilla over many years. I only bother to submit issues for "important" bugs, I write clearly, I simplify, and I spend significant time ensuring that the bug report is useful to developers and relevant for users.
Google respects my efforts, and often fixes my reported issues, or at least explains why it can't be fixed (usually with well reasoned answers, usually the actual developer is communicating with me).
Microsoft/Apple/Mozilla waste my time, ignore my efforts, and generally that results in a poorer user experience in the browser.
The Chrome team is one of the most amazing software teams I have ever been tangentially involved with - and the product quality shines.
I suggest Mozilla look at the last 6 months of bugs submitted and do some analysis on them.
Ideally take a subsample and talk to the submitters, and see what they think.
If Mozilla agree that Google do a better job than Mozilla, then benchmark against them.
I eventually stopped reporting bugs to Mozilla, Microsoft and Apple unless I absolutely had to. I recently stopped working with browsers, so I no longer have much appetite for helping.
I've submitted many browser bug reports to Google, Microsoft, Apple and Mozilla over many years. I only bother to submit issues for "important" bugs, I write clearly, I simplify, and I spend significant time ensuring that the bug report is useful to developers and relevant for users.
Google respects my efforts, and often fixes my reported issues, or at least explains why it can't be fixed (usually with well reasoned answers, usually the actual developer is communicating with me).
Microsoft/Apple/Mozilla waste my time, ignore my efforts, and generally that results in a poorer user experience in the browser.
The Chrome team is one of the most amazing software teams I have ever been tangentially involved with - and the product quality shines.