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That style of communication where a corporate entity pretends to be friendly and concerned even as they're downright shutting you down is extremely annoying. It comes across as dishonest and condescending. I wish this type of PR would go away.

If someone who's reading this works in social media, here's what would have been less annoying:

- Saying "it's not possible right now, but you have a point and we'll reevaluate this" (even if it's a lie)

- Saying nothing




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