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The problem with that is Slack no longer needs a small segment of vocal users. They used to, but now they're a huge established company with plenty of service contracts across tons of industries.



That's true, but it can change. Just as tech users were vocal about getting people in, they can be vocal about getting people out.


The exact same thing (WYSIWYG editor) happened with JIRA over ten years ago. And here we are...


I'm not sure how Oracle really squares with that theory. From what I've seen, courting executives can work pretty well for companies widely hated by users.


They can be vocal about getting people out all the want, won't make them effective at it, especially if most people don't understand why power text editor users hate WYSIWYGs. Once contracts are inked and the whole company gets hooked on something like Slack good luck getting it back out.


Oh, it can happen very quickly.

Do you remember Skype? Everyone used to be on Skype. Who uses Skype anymore today?




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