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How can they stay on the line if you hang up?



Because they're not on a mobile. Landlines don't disconnect until both parties hang up.


Landlines [in the UK] don't disconnect until both parties hang up.


Not both parties, the caller. And there's a timeout which these days is set to about 2 seconds. Here's the BT Openreach (the last mile provider and thus de facto the supplier of landline telephone service to almost all of the UK) write-up for when it was reduced to 10 seconds in 2014.

https://www.openreach.co.uk/orpg/home/updates/briefings/down...




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