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My understanding is that it was a UX issue - the "malfunctioning" was the system working as-directed by the user, but the UX was horrible for informing the user what they were doing.



It was a lot worse than that: http://sunnyday.mit.edu/papers/therac.pdf

That paper is long, but does a great job of giving the context and going deep on the details.


Thank you!




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