There are issues with remote interaction which are pretty well understood, including by companies and other organizations spending a heck of a lot more money and tech resources than secondary schools have available. I'm in meetings at least once a month that relate to these topics. Some things are working pretty well. Others not.
Highlighting a problem is very valuable. Enumerating solutions is a completely different issue and often requires completely different skillsets.
The argument "don't talk about a problem if you don't have a solution" is a logical fallacy.
> I know nothing about the education system beyond this post
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