In my school Google Docs caught on because students opted to use them for collaboration. Then teachers caught on. Then the school caught on. Google was successful by first winning the users rather than selling to the school directly (though that has changed with Chromebooks)
Oh absolutely, I was just responding to the idea that Microsoft is completely dominant in education and always will be. Google is offering a service that works, and solves a lot of problems with integrating education and technology.
