I generally agree. Finding numbers to measure quality almost never helps composers or cooks, but it almost always helps organizations. Why? Quality oddly lends itself to quantification. Rotten Tomatoes and Amazon stars don't always work, but i find they work shockingly well. I'm not going to naively defend the benefits of quality measurement, but i do advocate for the importance of continuously improving quality measurement systems. And key to this, imo, is making sure we take the effort to measure the values we actually want to enhance.