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We optimize to get things done. If a video call is warranted, we all hop on and get to the answer much faster than text. If the convo is inherently asynchronous, we use Slack. I don’t see the benefit in drawing lines in the sand. Each situation is different. We use impromptu meetings in most cases, not scheduled ones. It works like a charm. Being rigid about process is a classic productivity killer.



> is warranted

Significant disagreements likely arise about what this means.

The problem isn't so much that video calls can be warranted, but that different people can have wildly different understandings of what that means.




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