I share the dislike for “call us for pricing” model.
But in fairness there is a de facto number on this pricing page, and that’s zero. Their free open source plan.
So I give them a bit of credit for that.
It’s the companies that have no free tier or even an advertised monthly cost plan at all and just a “call us for pricing” that I find a real turn off (even in roles where I have been a potential “enterprise” customer). So I’d definitely draw a distinction between the two.
I previously contacted their sales to get a sense of pricing while evaluating options. Their enterprise pricing starts at $24,000. In the realm of business security products, that might not be overly expensive. I don't know what that translates to per user. I decided not to go beyond the initial email exchanges because their sales process with excessively opaque pricing gave me the same vibe of some one trying to sell me a time share.
