This is true, although I don't manage our ads. But the amount of articles from folks on a weekly basis where they broke some unspoken rule that got them banned with no recourse and any relationship point of contact ghosting them is unsettling.
Unless these are actually all astroturfing stories by Microsoft and Amazon, I will stick to the companies who will actually speak to me if I have problems. They have internal communications, so my support ticket will actually reach other teams, and even working in a start up I can get conversations with finance and technical employees to get problems solved.
Google can have the advertising dollars since they are the 80 ton gorilla, but I can't see how anyone can trust them with anything critical to the running of your business.
> Google can have the advertising dollars since they are the 80 ton gorilla, but I can't see how anyone can trust them with anything critical to the running of your business.
Well that's my point - you might end up in a situation where you cannot use them for advertising and where you won't have many viable alternatives.
And it seems like Google will just get away with automation like that, either due to manual support just not being possible at that scale, or for other reasoning of theirs, without mechanisms in place for you to bypass the automation and actually get a solution for your problem, unless you operate at a certain scale.
Unless these are actually all astroturfing stories by Microsoft and Amazon, I will stick to the companies who will actually speak to me if I have problems. They have internal communications, so my support ticket will actually reach other teams, and even working in a start up I can get conversations with finance and technical employees to get problems solved.
Google can have the advertising dollars since they are the 80 ton gorilla, but I can't see how anyone can trust them with anything critical to the running of your business.