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So much of many people's digital identity depends on Google/Apple (or FB/Twitter/etc). This is a huge dependency problem.

Clearly Google doesn't want to do support, but this seems like an opportunity to me. If they offer in-house (US based) support that can actually resolve the issue for a fee, they would improve countless users' lives. Actual support would be infinitely better than the current black hole of oblivion any time an automated processes flags something.

( I realize paying for support isn't popular, but it seems like the only way 1.) Google would care about helping you and 2.) reduce support ticket volume. )




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