Agreed, Cloudways is great. Just a little expensive.
It essentially provides the power and flexibility of a cloud VM with the convenience and "set-it-and-forget-it" nature of shared hosting.
For those who don't know, Cloudways is essentially a management service that runs on top of a cloud VM of your choosing (choices include DO, Vultr, Linode, AWS, GC). For a premium over the cost of the VM, they take care of all the provisioning and config for you, while still providing a powerful platform (allows SSH access, etc) and some added functionality (Git hooks, staging sites, credential management, and more out-of-the-box). It's really quite slick.
Cloudways is good at providing a control panel with a user experience resembling expensive Wordpress hosts, including developer workflows and such, while also giving a little more control over the server stack. You pay per server and its resources rather than per site.
The default Cloudways Wordpress stack performs very well. Their caching solution is built on Varnish, controlled by a competent plugin. However, I do find that some themes and site builder themes simply don't play well with at least Cloudways' Varnish conf, so one might end up using the included memcached or redis for page caching, with the help of some plugin like W3 Total Cache.
Customer support can be hit-or-miss.
I wouldn't necessarily recommend using Cloudways' lower tier plans, and Cloudways doesn't recommend them for production use either. I pay about USD 100 per month for a server on Digital Ocean that hosts sites I maintain with a web agency. We rely on Cloudways' development tools. For the number of sites we host, it's a very appealing price compared to certain big-name Wordpress hosting companies.
For someone just wanting to host one or more small websites for a sustainable, low cost, I would recommend looking into well regarded cPanel hosts that runs CloudLinux and LiteSpeed on NVMe hardware. These companies also have some very decent, standardized Wordpress management features these days, even though the cPanel GUI us far from pretty. I describe this in more detail here https://news.ycombinator.com/item?id=32255962
