No, this is about optimizing profitability. They were bought by Salesforce and that whole cohort (Salesforce, Oracle, et al) are machines optimized to extract as much money as possible from the Fortune 1000.
Salesforce doesn't need a free tier to generate product leads. They have an army of sales people to push the product to customers that will write them big fat checks, then hand down edicts from the CTO's office requiring their internal devs use the technology.
yup, and their enterprise clients don't care, maybe they even prefer that. in the mean time, it gets salesforce enough capital to leverage to acquire the next generation of leaders to stagnate and extract. the wheel spins on...
I don't know if I would classify it as an unrecoverable death spiral, but it does seem very short-sighted and ignorant of their customer base.
Heroku has two core tenets - developer experience and upgrade to paid tier for production workloads.
As a result, at least the Heroku customers I know use the free tier for a good portion of their _non_ customer-facing production workloads - prototypes, staging, administrative functions, and so on.
This both increases their cost and makes budget planning a lot less stable. It means developers may become motivated to start coming up with workflows that target other environments where they would normally target Heroku, which like robs Heroku of a source for future revenue. Once you take on the devops work yourself, Heroku is no longer price competitive.
In other words, this new cost makes the unique value of Heroku look quite a bit more like a detriment. Thats rather unfortunate.
But Heroku also had a major GitHub integration that devolved into CVE which could not be fixed for about a month (among other bad news parts of that story, such as lying about the scope and slow walking the disclosures, that all seemed to just get worse.)
This is ostensibly all the result of the brain drain after SalesForce acquisition has set in. It's a death spiral.
