> have been caught multiple times slowing phones down
Both Apple and Google found themselves in a situation where phones would suddenly go dead when the device was under high load despite the battery reporting that it had a charge, although with the Nexus 6P it was happening to devices that were only a year old.
> your phone will randomly shut down and completely die, even though your battery indicator might have said you had plenty of juice left. It's not a simple system crash, because your phone will stay dead until you connect it to a charger. We've seen reports of the battery dying from a charge as high as 67% to as low as 15% on both Android Marshmallow and Android Nougat.
Both Apple and Google found themselves in a situation where phones would suddenly go dead when the device was under high load despite the battery reporting that it had a charge, although with the Nexus 6P it was happening to devices that were only a year old.
> your phone will randomly shut down and completely die, even though your battery indicator might have said you had plenty of juice left. It's not a simple system crash, because your phone will stay dead until you connect it to a charger. We've seen reports of the battery dying from a charge as high as 67% to as low as 15% on both Android Marshmallow and Android Nougat.
https://android.gadgethacks.com/news/nexus-6p-battery-random...
Google's solution to the problem was to tell users they were out of warranty and to buy a new phone.
A class action lawsuit eventually forced them to issue refunds.
> Google, Huawei Agree to Pay Nexus 6P Owners Up to $400 for Faulty Devices
https://www.droid-life.com/2019/04/11/google-huawei-nexus-6p...