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I've done on-site IT support before. Printers were the bane of my existence. Didn't help that the employer refused to upgrade his 15 year old Xerox!



This right here is a sign of the times: Why shouldn't we expect hardware to last 15+ years? Why shouldn't we expect reasonably priced replacement parts? "Relying on things to break" is an insidious business model.

Yeah, things tend to break much sooner when they're made of moving parts made of flimsy plastic.

We've been conditioned to expect shoddy products sold at a high margin, with few viable options.

inb4 "ackshually printers are sold at a loss" - yeah, not really when you consider that you're actually being locked into high margin [1] ink cartridges.

[1] https://www.reddit.com/r/todayilearned/comments/sfm7e/til_pr...




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