I actually find that Spotify is super buggy. If I switch devices it doesn't work (I have to select the new device at least five times), when I go underground with my phone it's super slow to realise that I've lost connection, and I usually have to restart the app for it to continue playing music.
My major issue with Spotify is that they keep changing the UX on me every week. I hate being part of some terrible a/b testing that I didn't consent too. They already have my money, why do they feel the need to tamper with my experience more? It's extremely infuriating.
I remember something was posted to HN a while ago about exporting your playlists from Spotify. That's my current hurdle to leaving the platform, if I can do that and whichever service allows me to import these playlists I'll be leaving.
For me switching playback device is quick and reliable if the device is a PC or phone. Whenever I try to select a connected Google speaker... it takes like 3-5 tries. I've found it is more reliable to use voice commands to get the speaker to play Spotify then I can use a phone/PC to select the song/playlist/podcast/etc. but it's kind of frustrating it just doesn't work well to begin with.
Big tech UIs are never made to satisfy the user. They are made to balance you between annoyance and acceptance. Just enough that you wont leave, but still getting frustrated by the aweful mechanics. In a way its also a good thing. Gives room to create a better variant
