>Microsoft has over 90% of the desktop OS and Office software markets.
Their market has been shrinking due to the rise of tablets and smartphones (so a majority of the population doesn't need PCs at home beyond certain professionals, gamers and hobbyists)
They do have a large business market share, but that is also shrinking as many "modern" businesses diversify with Apple computers due to employees growing up with them.
Depending on stats, it has fallen from 90% to 75% in a decade and will most likely continue to fall. This is part of the business case for Microsoft to make their software work cross-platform in order to diversify.
Otherwise their position is a natural monopoly. Companies opted to all use Windows because there are certain economies of scale that occur when you all standardize on the same software, including, and this is the biggest one, your employees not needing to relearn whatever ridiculous snowflake UI scheme came up by each different linux distro. It's why Windows and macOS will continue to remain dominant in the PC space.
The same goes for Office 365. Sure there are certain elements of it that are a bit _too pushy. But companies buy into it because it's one standardized and integrated system. Going elsewhere has overhead of increased training costs for end users and even the IT admin side.
Their market has been shrinking due to the rise of tablets and smartphones (so a majority of the population doesn't need PCs at home beyond certain professionals, gamers and hobbyists)
They do have a large business market share, but that is also shrinking as many "modern" businesses diversify with Apple computers due to employees growing up with them.
Depending on stats, it has fallen from 90% to 75% in a decade and will most likely continue to fall. This is part of the business case for Microsoft to make their software work cross-platform in order to diversify.
Otherwise their position is a natural monopoly. Companies opted to all use Windows because there are certain economies of scale that occur when you all standardize on the same software, including, and this is the biggest one, your employees not needing to relearn whatever ridiculous snowflake UI scheme came up by each different linux distro. It's why Windows and macOS will continue to remain dominant in the PC space.
The same goes for Office 365. Sure there are certain elements of it that are a bit _too pushy. But companies buy into it because it's one standardized and integrated system. Going elsewhere has overhead of increased training costs for end users and even the IT admin side.