Help me understand what's condescending about being a normal user to the site (ie, I don't work for Stack Exchange, nor am I a moderator) and telling him to read the FAQ.
Ok, I'm going to assume that you actually want me to explain, and not that this is just an argument tactic you're using to try to score debate points. I hope I'm correct.
The OP's complaint was presented in a reasonable tone of voice, was articulate and carefully worded. Now, it may be that he has misunderstood something about Stack Overflow, or that he's looking for something the site doesn't provide. But, the OP does not come off as an idiot or a troll.
Your response to "read the FAQ" treats him as if he were a fool (the exact word you used in another reply). It was also so hastily typed, that you misspelled "ask" as "as" and you obviously cared so little about your writing, that you didn't notice this and go back to redit your comment and fix it.
So to sum up: somebody posts a carefully worded, slightly angry but non-offensive complaint, and you rapidly dash off a short, typo-ridden response telling him to read the FAQ.
In other replies to the same user, you put words in his mouth and beat him up like a straw man. You come off as an angry, petulant, mean-spirited and unreasonable person.
Help me understand this.