I can tell you what the appeal is - watching "normies" try to use the Xbox/PS5 compared to the Switch (and even the Switch is sometimes complicatedly annoying for them).
Consoles are still way closer to "plug and play" than even the best PCs. Phones have them beat, however.
In what way? Gaming on Steam is now: 'search for game', click buy, click play. In 'big picture mode' the entire system becomes console style and all of this can be completely controlled with a controller which is quite handy for couch play! Of course you still have the option of going and fidgeting with config files, installing mods, and tweaking things to your heart's content, but none of this is mandatory.
genshin is fun on its own but a friend of mine spends so much money on it that it's honestly terrifying, puts me off of playing it all that much. i would love it if it were $60 and everything was unlockable with a reasonable time investment, or even if it were a sub model like a lot of MMOs
Consoles are still way closer to "plug and play" than even the best PCs. Phones have them beat, however.