> If people start with "Hi, I have a problem" and don't state what the problem is I close the chat window.
In the past I've found that leads to people reporting "I asked him several times over a few hours and got no response" which, if the person being complained to does not know the situation, could look bad for me.
If I feel like being more terse, I just give a one-word response: "Details?".
> In the past I've found that leads to people reporting "I asked him several times over a few hours and got no response" which, if the person being complained to does not know the situation, could look bad for me.
As I noted, my conditions are clearly spelled out as my IM status text, if they can't bother following simple instructions I can't bother with them.
In the past I've found that leads to people reporting "I asked him several times over a few hours and got no response" which, if the person being complained to does not know the situation, could look bad for me.
If I feel like being more terse, I just give a one-word response: "Details?".