full refund if you dont like it

its vulnerable for us as a small startup on a shoestring budget to offer this, but it is the right thing to offer

(sorry we will update the page to add details to refund/return!)

Totally get it and thank you for doing that. I’ve placed an order already.

It’s just there’s also the risk of getting “scammed” by a new startup as well, having it on record would help.

a fellow traveller I see. After getting robbed of over a thousand dollars in different early-product purchases that never materialized, I'm skeptical as well. OP has felt very honest to me, and their tech choices are completely much inline with what I would have done, so I'm inclined to believe them, but the more "in writing" the better.