Yeah, I still like the premise, not just for what you learn but what you should respect.
In one workplace one guy was socially awkward, coke bottle glasses etc. But an absolute machine on the tickets. And when I looked over his shoulder he was simply getting shit done. But being socially awkward he never got the reward, negotiated raise etc he deserved.
Another guy was an absolute psycho career player. Do anything to make others look bad while doing mediocre work himself. Grab easy tickets for himself but sabotage other team queue tickets by making a promise to customers - not note that in the ticket - so when it was picked up by someone else they'd already breached a promise to the customer and get downrated.
One guy I respect. One guy got a promotion out of there.
In one workplace one guy was socially awkward, coke bottle glasses etc. But an absolute machine on the tickets. And when I looked over his shoulder he was simply getting shit done. But being socially awkward he never got the reward, negotiated raise etc he deserved.
Another guy was an absolute psycho career player. Do anything to make others look bad while doing mediocre work himself. Grab easy tickets for himself but sabotage other team queue tickets by making a promise to customers - not note that in the ticket - so when it was picked up by someone else they'd already breached a promise to the customer and get downrated.
One guy I respect. One guy got a promotion out of there.