> there will still be something that will slip through the cracks, that something will be important, and will make people scratch their heads and wonder how it was possible to drop the ball in such a spectacular fashion.
What doesn't help is how many leaks there are in the systems we operate in, that are just overlooked because we've either accepted them as fundamentally important, or because most other people will manage to pull it off despite the systems' inadequacy.
For example, feedback loops and focus time. Companies will design their workspace to be as distracting and dehumanizing as possible, where someone can roll up a chair at any random moment and start asking questions, meetings are scheduled sporadically throughout a day or week and don't have any positive value contribution. We'll use 3 different asynchronous communication systems that everyone needs to attend to all the time, but no integrated notification system between them; I'll miss that Jira comment because I forgot to check Jira, and then that someone responded to my code review because I'm not checking GitHub every 20 mins, and yet I can't focus on my code for longer than an hour because my boss asked me "How's it going" on Slack.
What doesn't help is how many leaks there are in the systems we operate in, that are just overlooked because we've either accepted them as fundamentally important, or because most other people will manage to pull it off despite the systems' inadequacy.
For example, feedback loops and focus time. Companies will design their workspace to be as distracting and dehumanizing as possible, where someone can roll up a chair at any random moment and start asking questions, meetings are scheduled sporadically throughout a day or week and don't have any positive value contribution. We'll use 3 different asynchronous communication systems that everyone needs to attend to all the time, but no integrated notification system between them; I'll miss that Jira comment because I forgot to check Jira, and then that someone responded to my code review because I'm not checking GitHub every 20 mins, and yet I can't focus on my code for longer than an hour because my boss asked me "How's it going" on Slack.