> "this person is wrong, why don't they see how wrong they are"

Each person, company, industry, street, city, country, state, country, ..., each thing has their own viewpoint from their own vantage point and will most likely see, interpret, view what's being conveyed differently than the sender.

Each person has their own view and it's valid, i just may not agree with it, but i still want to understand why they think / believe / convey that.

at the same time, i'm obtuse and sometimes forget to look outside myself. :|